@mr_meetyou Hey, in this case it sounds like you might not have the right version of the game. Can you check for updates from the PS4 main menu then check again?
@Back2skooldaze No, there's no requirement for your EA accounts to have the same password as your console account. In fact, it's likely more secure to have separate passwords for each account.
For your issue, I think there's might be an account mixup. Most people use the same EA account for each console account, but there's no requirement to do so.
I think that might be happening here, for example I see on your posting EA account there is a linked Xbox account, but there isn't a linked PS account.
What you can do is go to ea.com, then log out. You can then log in using the PS login option. This will get you onto...
@KLinorZ All good, I'm just happy we can get this cleared up.