EA_David

EA_David



13 Mar

Comment
    EA_David on Support Forums - Thread - Direct

@tiptipon Hi, if you're stuck at 41% that usually indicates that there's an issue with the Direct X or vcredist packages that are part of the game install.

These write files to the critical sections of your Windows Operating system so permissions issues or problems with Windows itself can be a factor. If you try running these files manually do you run into any issues?

They can be found in your games install folder at:

 

\Apex\__Installer\directx\redist 
Run DXSETUP at this location and please check if it completes without issue or fails. 

 

\Apex\__Installer\vc\vc2010sp1\redist

\Apex\__Insta...

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12 Mar

Comment
    EA_David on Forums - Thread - Direct

@jano0oby  Hi, the site linked is not an official one, so we removed the link. 


There is no Apex Legends Mobile game, anything claiming to be is not legitimate.

I've seen some claims of fake Apex Legends apps, so be careful what apps you're downloading.

If we have any news or announcements we'll let folks know here and on ...

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01 Mar

Comment
    EA_David on Forums - Thread - Direct

Bangalore's strike will actually stun and slow your buddies. You won't damage them, but you can definitely have a negative impact with reckless ability use. It's the same with Caustic's gas or Gibraltar's Bombardment. 

Comment
    EA_David on Forums - Thread - Direct

@CaptQuench  Hey, we don't have any official support for player tournaments at this time, but you may want to reach out to Jay Frechette on Twitter or ...

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27 Feb

Comment
    EA_David on Support Forums - Thread - Direct

@REBORN1x It should just be added when you start the game next. Are you able to grab trials/vault games to test that your Origin Access membership is working fine?

https://www.ea.com/games/apex-legends/news/origin-access-premier-ea-access-bonus


21 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Thank you. Can i check if you and/or your friend had Wraith as your Featured Legend?

Comment
    EA_David on Support Forums - Thread - Direct

Thank you. Can i check if you and/or your friend had Wraith as your Featured Legend?

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20 Feb

Comment
    EA_David on Support Forums - Thread - Direct

If you don't get a login prompt, you already have an account connected.

 

You can log into into https://help.ea.com/en/ via the Xbox/PS4 login options. Once you're logged in here you can go to Accounts > Order Management, and it'll try to transfer you to the main ea.com site, and on this page you should see the email address for the linked EA account. 


You can log into Origin.com then go to your profile (in the bottom left) then Edit on EA.com (in the top right)On this page you can scroll down and see your linked accounts. 

If you already linked Twitch to the wrong account, you can unl...

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Comment
    EA_David on Support Forums - Thread - Direct

If you don't get a login prompt, you already have an account connected.

 

You can log into into https://help.ea.com/en/ via the Xbox/PS4 login options. Once you're logged in here you can go to Accounts > Order Management, and it'll try to transfer you to the main ea.com site, and on this page you should see the email address for the linked EA account. 


You can log into Origin.com then go to your profile (in the bottom left) then Edit on EA.com (in the top right)On this page you can scroll down and see your linked accounts. 

If you already linked Twitch to the wrong account, you can unl...

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19 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Hi guys, this should be resolved now.

If you're still having issues adding a skin can you try a game restart and check again?


14 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Hey, 417.71 is generally the best driver to use with Apex at the moment.

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Comment
    EA_David on Support Forums - Thread - Direct

What's being referenced is SSS3, note the 3rd S, unfortunately that system doesn't meet the requirements to run the game.


13 Feb

Comment
    EA_David on Support Forums - Thread - Direct

If you've still not got your coins please try the restart Blueberry mentions, and reach out to support if this is unsuccessful. 

Thank you.


07 Feb

Comment
    EA_David on Support Forums - Thread - Direct

@HeinekenSVK  @baatje25 Thanks, are you still seeing the issue today?

Comment
    EA_David on Support Forums - Thread - Direct

@HeinekenSVK  @baatje25 Thanks, are you still seeing the issue today?

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Comment
    EA_David on Support Forums - Thread - Direct

If you go to your games folder in Windows, then to Apex\EasyAntiCheat, can you try running EasyAntiCheat_setup again and see if that changes anything?

 

Comment
    EA_David on Support Forums - Thread - Direct

If you go to your games folder in Windows, then to Apex\EasyAntiCheat, can you try running EasyAntiCheat_setup again and see if that changes anything?

 

David.png
Stay and Play.png
Comment
    EA_David on Support Forums - Thread - Direct

If you go to your games folder in Windows, then to Apex\EasyAntiCheat, can you try running EasyAntiCheat_setup again and see if that changes anything?

 

David.png

05 Feb

Comment
    EA_David on Support Forums - Thread - Direct

@one-bun  Thank you. Can you check and make sure that toggle ADS is completely unbound, and that Hold to ADS only has the one bind?

If this isn't a factor, can you try using another mouse as a test, just to eliminate the possibility of a hardware issue(I have a mouse at home that's fine for general use, but I can't game with it as I get similar issues with RMB)

Comment
    EA_David on Support Forums - Thread - Direct

@one-bun  Thank you. Can you check and make sure that toggle ADS is completely unbound, and that Hold to ADS only has the one bind?

If this isn't a factor, can you try using another mouse as a test, just to eliminate the possibility of a hardware issue(I have a mouse at home that's fine for general use, but I can't game with it as I get similar issues with RMB)

David.png
... Read more