EA_David

EA_David



02 Dec

Comment
    EA_David on Forums - Thread - Direct

Sorry, I don't have anything to hint at right now, but I'd say it's best to hold on to materials for now. 

I'm waiting for info on the next event skins myself and hopefully we'll have something up soon/before they all get datamined/leaked. :D

 

As for contents of a future BP, I think you'd be waiting a while longer, sorry. 


20 Nov

Comment
    EA_David on Forums - Thread - Direct

I never look in Share Factory myself, but I'll have a nose around and see what's missing. 


13 Nov

Comment
    EA_David on Forums - Thread - Direct

Aye, I've seen a few weird train issues. Any cases or clips of it happening will help, we'll bounce over to QA. 


12 Nov

Comment
    EA_David on Support Forums - Thread - Direct

@BarbladeASSasin Hey, when did you make the purchase? You may need to wait for a little while, up to 24h hours.

If you go that long without getting the code,please grab the receipt/Proof of Purchase and reach out to support. 
https://help.ea.com/en/

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06 Nov

Comment
    EA_David on Forums - Thread - Direct

@SAM-THE-JANITOR  Thanks for coming back with the confirmation. 

Be sure to let us know if you see anything else strange after the patch. 


24 Oct

Comment
    EA_David on Support Forums - Thread - Direct

Hey, on the round where you won as a Legend, did you make it onto the ship, or did you just survive until someone else escaped? I believe this is tagged as a win but won't give credit for the challenge. 


23 Oct

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the confirmation @hasbrofisher, and sorry for the delay.

Everyone should have their coins now, please let us know if there's any further issues. 

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Comment
    EA_David on Support Forums - Thread - Direct

Hey, everyone should have their coins now, please let us know if you're still missing anything. 

Sorry for the delay!


22 Oct

Comment
    EA_David on Support Forums - Thread - Direct

Hey, there's a small update here: https://answers.ea.com/t5/Technical-Issues/Physical-Edition-Apex-Coins-Not-In-My-Account/m-p/8342006...

The short version is that there's been some progress, but we haven't sent out replacement coins at the time of posting, we'll let folks know when there's an update.

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21 Oct

Comment
    EA_David on Forums - Thread - Direct

The sooner the better, but we don't have a set time yet. We'll let folks know when we have something solid.

Comment
    EA_David on Forums - Thread - Direct

@chefboyar Hey, thanks for the post, this is being looked into. Can I check your current Apex coin balance?

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    EA_David on Support Forums - Thread - Direct

@hasbrofisher @MoHuginMedicMan Thank you for the posts, we're looking into this.

Comment
    EA_David on Support Forums - Thread - Direct

Hi guys, I just wanted to pop in with an official "this is being looked into", as @HellhoundGarmr notes. Please don't storm our HQ :D

We'll let folks know when we have an update on this.


18 Oct

Comment
    EA_David on Forums - Thread - Direct

Hey, I'm hearing that the codes are working for folks now, can you try again?

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    EA_David on Forums - Thread - Direct

Thank you. Can you send me a DM with an image of the slip containing the code? You can hide the code itself.

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    EA_David on Forums - Thread - Direct

@ProoPredatoorS Hi, where did you buy the code from? Can I check what region you're in?



Edit, @ekusoy2 Can I check the above info, and your platform? You may need to talk with the support for your platform, but I'd like to gather info. 

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16 Oct

Comment
    EA_David on Support Forums - Thread - Direct

@Spaceb4t Thank you for the update, that's very useful.

Do you remember if any of your removed friends had non-Latin alphabet characters in their name?

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Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the post, we've seen other folks asking for similar, and we'll send it to the studio.

Comment
    EA_David on Forums - Thread - Direct

Perfect, thanks! 


15 Oct

Comment
    EA_David on Forums - Thread - Direct

@Nadanial Hey, can you try restarting your game client, and see if that changes anything? From what I'm hearing that should clear things up and let you equip them.