EA_David

EA_David



08 Jul

Comment
    EA_David on Support Forums - Thread - Direct

Hi, the coins were added for the PC version of the account, and if you start to play the game on this account on PC they should be there when you first log in. 

 

Unfortunately coins aren't shared between accounts, such purchases would need to be made on the appropriate platform.. 

Comment
    EA_David on Support Forums - Thread - Direct

Hi, the coins were added for the PC version of the account, and if you start to play the game on this account on PC they should be there when you first log in. 

 

Unfortunately coins aren't shared between accounts, such purchases would need to be made on the appropriate platform.. 


03 Jul

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the post, unfortunately that one is a known issue, and the stats weren't being tracked until recently.

  • KNOWN ISSUES: There will be some stats [like assists for example] that will start counting for Season 2 but won’t account for progress before that. This is because until we added the feature, this stuff wasn’t being counted. We’re looking at future improvements to retroactively update these areas that we hope to address down the road.
Comment
    EA_David on Support Forums - Thread - Direct

Hi, BP progress is a little different this season. 


If you check your challenges, there'll be one to earn a BP level by earning Stars and/or Match XP. This will be the main way to grind for XP when you're not doing challenges, I think of it as the BP XP bar.
bpquestbar.PNG

This starts out at 9k at the start of the week, and every time you gain a BP level via this challenge, the requirement for a level will up by 9k, to a cap of 54k. 
Stars earned from completing challenges will also add to this bar, and of course you can just earn BP levels outright with certain weeklies..

There's more of a breakdown here: ...

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14 Jun

Comment
    EA_David on Support Forums - Thread - Direct

Wonderful, thanks for coming back with the update!

Comment
    EA_David on Support Forums - Thread - Direct

Can you try disabling it as a test and see if you can play a match? Testing with a Clean Boot is a good idea too. 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/


13 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@federtut Hi, can you list the steps you've taken already? 

That error message can indicate that a file like VCC or DXDIAG isn't installing to Windows, can you check that your Windows is fully up to date?

Comment
    EA_David on Support Forums - Thread - Direct

Hi, there's a small guide on the Easy Anti-cheat site that says Kaspersky should be fine, but you may need to remove an older version and update to the most recent one available. 

 

https://www.easy.ac/en-us/support/apexlegends/guides/antivirus/

Comment
    EA_David on Forums - Thread - Direct

@DaAceXD "Streak forgiveness" is when you don't hit top 5, when you're on a Streak. Your Streak is gone, but you're still able to play in Elite. 

Loss Forgiveness is different, and should mean the loss doesn't count. @Wingmannedbro There were some changes to reduce Loss Forgiveness issues in the recent ...

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Comment
    EA_David on Support Forums - Thread - Direct

I was hoping to talk to someone to get any idea of the viability of such a change for extra context for a response, but I didn't get to before the end of my day. 

Basically I can't make any promises. I'd love a badges tool, but that may not be viable or even necessary. I know the studio are working on various badge issues, and some should be retroactively granted, but I don't know if these ones will count. 

Sorry, it's not a very concrete answer, but I don't have anything more right now. 

Comment
    EA_David on Forums - Thread - Direct

@Wingmannedbro Had you recently received any loss forgiveness for teammates dropping? I assume the person who dropped was a random and not a friend, is this the case?


12 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@CyberNoobb Hey, this is flagged as a known issue for now and should be fixed in Season 2. 

 

Ability to switch from localized voice overs to English.

  • Players will be able to switch language back to English in Season 2.

Source: ...

Read more
Comment
    EA_David on Support Forums - Thread - Direct

@CyberNoobb Hey, this is flagged as a known issue for now and should be fixed in Season 2. 

 

Ability to switch from localized voice overs to English.

  • Players will be able to switch language back to English in Season 2.

Source: ...

Read more
Comment
    EA_David on Support Forums - Thread - Direct

@xTriPPyACEx In this case it would be a tools issue. Adding things to accounts would require specific tools on our end, and at this time we don't have them for the badges, sorry.

Comment
    EA_David on Support Forums - Thread - Direct

@FAZOwavy Good stuff, thanks for the update. 

Comment
    EA_David on Support Forums - Thread - Direct

@FAZOwavy Good stuff, thanks for the update. 

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Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the posts, we're looking into it now. 

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the posts, we're looking into it now. 

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Comment
    EA_David on Forums - Thread - Direct

@Metsu0kami We're looking into the issue now, hopefully you'll all have the skin back soon. 

Comment
    EA_David on Forums - Thread - Direct

@Ash-12Gamer We're looking into the issue now, hopefully you'll all have the skin back soon. 

David.png
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