EA_David

Thank you for the post, that certainly doesn't look right.

We took a look at the account and it appears that the 2 other items were delivered. Can you check your inventory for a new Legendary Frame for Wattson, and the common "Evergreen" skin for Mirage?

Hey, I heard back this is being tracked to be fixed in an upcoming patch. 

Thanks for flagging it.

Thanks for the posts, I get this myself frequently. 

Hi again, we've taken a closer look at this, and the short version is that progress is tracking correctly, but the Match Summary page is very misleading. 

If you check your See All Challenges page it should show your progress accurately. 

Remember that with each level you grind for, the next one will require another 9k XP, so it can take quite a while for your next level if you've got a few under your belt this week. 

Thanks for the update, and yep something to be looked at.

@MrMasterWizard Thanks for coming back with a confirmation. Lots of folks getting mislead by that end of match page at the moment, so you certainly weren't alone. 

Please ignore the match summary page, it's all sorts of bugged at the moment. Can you check your Weekly Challenges page instead, the bar there should be accurate.

Hey, there's definitely a bug with the post-match screen tracking, it's giving all sorts of misleading info>

However, if you're willing to try one more game, can you grab a screenshot of your Weekly challenge page - with the XP/Stars grind bar - before and after a match, to help determine whether the progression is indeed being hampered. 

Thanks. 

Do you have an image of your current weekly challenge list with the XP bar at 54k? 

@poisonedXkiss Hey, it looks like your progression seems to be tracking ok now, when you look today are you as far along as you should be?

For your 2nd point, we are looking into some of the strange badge issues. Was your actual ranked soft-reset correct (it should have dropped 1 and a half tiers)?

Thank you for the detailed breakdown of the issue. 

On your last point, just so we're clear, what step do you take exactly? Also can I check if you play non-Apex EA games and if so, do those act strangely too? Also can I check what router you are using?

Sometimes troubleshooting before a big update can be pointless as sometimes these things fix themselves, can you check if these isssues persist after today's update? (in about 7 hours)

Thanks again. 

Thanks for the post. We're moving to a new map soon so please let us know if you find any holes there too. 

It hypothetically could have, but I did check the linked Xbox account before and there were no skins. 

You could try re-linking your twitch account, that's helped with some issues in the past.