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Hi @ScreamingDove,
At the moment the following languages are supported on Answers HQ:
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Hi @6300017030,
Does it show as still being linked in your EA Account Portal? If not and you're getting that error message, you may need our support team to check it out for you. ...
Read moreHi @Saner1337,
Ah I see. Ok, it sounds like you think there's been a mix-up with the ban. While it's not something we can look into from Answers HQ, our Terms of Service team can check it out. You can appeal the ban using the steps here:
Edit to add: I just register...
Read moreHi @Saner1337,
Can you share what message is appearing on your screen? It might help clear things up here.
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you...
Read moreHi @Saner1337,
If the rules were broken, then it's a matter of waiting for the timeout to expire. That might mean you'll miss the event.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Plea...
Read moreHi @ayif2004,
You should have an email sent to the registered email address of your EA Account. The email may contain some basic information about any account action taken. Beyond that, I'm afraid we're not able to provide any information or review a ban on the forums, but our Terms of Service team can take a look for you if you think there's been a mistake. Please ...
Read moreHi @6300017030,
Only one Steam account can be linked up to an EA account in its lifetime. Our EA Help guide 'Unlink your platform accounts from your EA Account' shares a bit more:
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@EA_Help wrote:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games....
Hi @bossderler,
Can you share a bit more? What happens when you follow the steps in this guide?
What can you see under the heading 'Still need help'? Can you hop up a screenshot please?
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Read moreHi @bossderler,
So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account and help however they can with missing content.
These links will share more information
Read moreHi @unforgivenlv,
Our Terms of Service team can take a look at the ban for you if you get in touch with them. You can contact them by filling out the webform.
This EA Help guide will provide more guidance on bans too:
Hi @AllennSkywalker,
I'm sorry, we aren't set up to investigate these through Answers HQ. Did you receive an email alerting you to the ban? It might share more information such as what team can help look into it more for you. If you're not sure, could you pop up an image of the message you're seeing, and I'll do my best to point you in the right direction to get more help on this.
- EA_Lanna
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