EA_Lanna Dev Tracker | devtrackers.gg

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10 Jul 12:38 EA_Lanna on Support Forums - Thread - Direct

Hi @YssDddy,

At the moment the following languages are supported on Answers HQ:

...

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09 Jul 10:12 EA_Lanna on Support Forums - Thread - Direct

Hey there,

I'm so sorry to hear you're having trouble with your Apex Coins purchase. I can't action your case with the support team but I want to help you get it sorted out as smoothly as possible so there are some things I'd recommend trying before you update your support case.

First things first, let's make sure you're logged into the right EA account that's linked to your Steam account. You can double-check this by heading over to your EA Account Settings and looking under the "Connections" tab. Take a look at the Steam section...

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04 Jul 18:10 EA_Lanna on Support Forums - Thread - Direct

Hi @samurai1616,

At the moment the following languages are supported on Answers HQ:

...

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02 Jul 10:35 EA_Lanna on Support Forums - Thread - Direct

Hi @toki3d,

At the moment the following languages are supported on Answers HQ:

...

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30 Jun 10:51 EA_Lanna on Support Forums - Thread - Direct

Hi @Hisaque1,

At the moment the following languages are supported on Answers HQ:

...

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26 Jun 12:18 EA_Lanna on Support Forums - Thread - Direct

Hi @Gnatnayis1,

At the moment the following languages are supported on Answers HQ:

...

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20 Jun 19:38 EA_Lanna on Support Forums - Thread - Direct

Hey @Codename128,

At the moment the following languages are supported on Answers HQ:
- English
- Deutsch
- Español
- Français
- Русский форум
- Português
- Jezyk polski
- Italian
- Nederlands

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: ... Read more

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20 Jun 09:33 EA_Lanna on Support Forums - Thread - Direct

Hi @36faze,

I've edited your post to remove the profanity. If it's inappropriate or led to an account action, probably best not to repeat it on the forums.

In terms of receiving a ban, however minor the rule-breaking you feel it might have been, the rules are there for a reason, and breaking them will have consequences. Saying that, if you believe the ban you received was added by mistake/no rules were broken, our Terms of Service team (ToS) can take a look into it for you. ...

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11 Jun 10:10 EA_Lanna on Forums - Thread - Direct

Hi @STANDARD_DEV_X2,

It's been a while, we're hoping that means the advice to switch to a more stable internet connection like Wifi did the trick and you're back in the game. 🙂

We're going to wrap up this discussion for now, but if there's anything more you'd like to share or ask, don't hesitate to start a new thread or jump into an active one and we'll do our best to help with recommendations.

Thanks and happy gaming o/

- EA_Lanna

_... Read more

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31 May 14:06 EA_Lanna on Forums - Thread - Direct

Hi @STANDARD_DEV_X2,

I checked out the error code. Getting that error usually means there's an unstable or weak internet connection. Are you using mobile data to log in? Try switching to wifi and see if that helps.

- EA_Lanna

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