EA_Pulsar

We do not have access to the specifics of your ban, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes. 

Here are the steps you need to follow to reach them using the web form:  

Get information about your EA Account lock, ban, or suspension  

Please note that if your claim has been denied by the Terms of Servic...

I am happy to hear that, @MumbuI Thanks for letting us know 😉👍

After you submit your case through that link, can you also see it in your account history? https://help.ea.com/en/help-my-cases/

This isn't something we can change here on the public forums, but just in case, please also contact our Terms of service team so they can review your account 

Get information about your EA Account lock, ban, or suspension  

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We can't reset the time for account linking, unfortunately. Have you checked with our support team to see if there are any options? 

Please get in touch with our support team for further assistance; we will investigate this.  

Hey @LGDGGJ 

Sorry to hear about the trouble with your account. 

If you wish to appeal the ban, you can contact our dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:  

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Hey @MumbuI 

If your Steam account has been banned for some reason, you need to contact Steam support in order to dispute that sanction. We are not able to remove sanctions on Steam.

Just in case, please also download the game on the EA app and check if you can play it. 

Hey @vividz_on_bud 

You can only reset account progress like that by unlinking your platform account from your EA profile. There is a warning that you must accept when making any changes. 

We have this risk explained here on our website.  If you unlink your platform account and link it back to your original EA Account, you may be ...

Hey @diamond4377 

Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

1. Visit https://help.ea.com/en/help-home/   
2. Pick the game or the EA app from the product list   
3. Choose the topic "I need help with my hacked ac...

There is no way to restore content from a banned account. Unfortunately, if the response is final, there is no way to change it. 

If your account was banned,  we cannot change that, and as I mentioned above, you will need to appeal the ban directly with our Terms of Service team.  

The reason for your account ban should be listed in the email you received from the Terms of Service team.  Please note that we cannot change the decision made by the TOS team. 

Hey @Zombieboy0408 

I have removed the username that caused your account to be banned.

We do not have access to the details of why you were banned, but we have a dedicated team that handles such disputes. 

 
Here are the steps you need to follow to reach them using the webform: 

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But do you see both console profiles linked to your EA account, as mentioned above? Your account may have been registered with the same email, but they need to be linked to the same EA account before October 26th in order to be included in the cross progression update. 

If your case has been reviewed multiple times already, we won't be able to change the decision made by our Terms of Service team. 

Hey @Lukester192010 

If you are thinking about linking your Nintendo account to your EA account, please follow this link here.

If you play online on your Switch console in Apex or other EA games, it means that your Nintendo account was already linked to your EA account. 

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Hey @yaowanguu  

I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out! 

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Hey @mnc1930142 

Please contact our support team if you need help with your account. The team will look into this for you.  

https://help.ea.com/in/help/faq/using-ea-help/   

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Hey @YouziSensei 

I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes.

To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out! 

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