I'm sorry to hear about the trouble you've been experiencing with your EA account. I understand how frustrating it must be to lose access to your account and the progress you've made.Unfortunately, we don't have the ability to alter decisions made by the Terms of Service team. Their decisions are final and binding, based on the information and evidence available to them at the time of their review.
Hey @violeeeeet,
@SC3E101 gave you some good advice! Just remember that the type of ban you receive really depends on what kind of violation you committed. So, to avoid running into any issues, it's best to make sure you're following all ...
Read moreThat's great to hear, @RodgerDodger97 Thanks for the confirmation.
The team is continuously working on this for the remaining players. Hang in there a little longer and check your account from time to time @keimize 😉
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@RodgerDodger97 The process of implementing cross-progression for Apex is still ongoing, and it will gradually roll out over the next few weeks. I understand that this feature is important to many players, but I kindly request you to be patient and wait for your turn. I hope you will see the confirmation message soon for your account.
@vhelv8qtjuv9 I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!
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If you're not receiving verification codes, please try to use a backup code instead. If you don't have backup codes or can't access the email on file for any reason, our support team is here to help. They can assist you in routing the codes to another e...
Read moreHey @spicycurr7_ Linking your Amazon Prime account to your EA account will not impact the cross-progression process.
You must wait, as it will happen in waves in the upcoming weeks.
Sorry to hear about your account issue! Since you can't access your profile email, you'll need to verify your account ownership with our support team. They can chat or email with you to gather the necessary information.
You can follow this article https://help.ea.com/e...
Read moreHey @Kingkobra2020OG The progress of your game will be available on both platforms when the process is complete, if you play on the same EA account on both platforms.
Hey @600bsNBa11s
There is currently no way to merge two separate EA accounts together. The progress cannot be moved between different profiles, and unlinking platform accounts will reset account progress.
Thank you for sharing this. However, it is important to note that calling out players in the forum is not allowed, as it is called naming and shaming. If you would like to report any instances of harassment or cheating, kindly use this link. We take such matters seriously and will investigate them accordingly.
Thanks for your understanding.
So if you unlinked your PSN account and linked it to another EA profile, it would reset your progress.
It's not possible to merge two separate accounts and keep the progress.
Please see this article on our website: https://www.ea.com/games/apex-legends/news/cross-progression
Note: to prevent exploitation, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged.
We explain the risks associated with unlinking process ...
Read moreThere is no calendar for this that I could share @diogg2 . This process depends on many different factors, so please be patient and check your game from time to time for further updates.
The process has not been completed yet, so if your console accounts have been linked in the past to the same EA account, you just need to wait.
The Cross Progression for Apex Legends will be rolling out gradually over the next few weeks.
So the progression transfer will only be available if both your platform accounts are linked to the same EA account.
Hey @CreativeDex if you have different emails for your PSN and Xbox accounts, it won't impact the cross-progression transfer, as long as both platform accounts are linked to the same EA account. Your progress will only be available within your EA account, among those linked accounts.
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