EA_Pulsar

Hey @Fanman235433 

To clarify, it is not possible to transfer your game progress between different accounts. If your Steam account was previously linked to another EA account, the progress will not transfer over if you will link it to another EA account. 

The number of platform accounts you can link and unlink with your EA account is limited. Once you have connected your accounts, you will be unable to disconnect your Steam account for six months. 

Please see this article for more information: How to link...

Hey @5141431 

In-game purchases are final and cannot be refunded. 

Sorry, but we do not grant any game content. 

I am glad to hear that the problem was fixed. Thanks for letting us know. 

As for the suspension of your account, we cannot make any changes here in the public forums. If you would like to appeal the sanction, our Terms of Service team specializes in handling such disputes. 

Here are the steps you need to follow to reach them using the web form:    

Get information about your EA Account lock, ban, or suspension    ...

Hey @xxdinoss I am sorry to hear you are experiencing trouble with your account. I recommend contacting our support team through our website, as we are unable to access your account details on this public forum. 

To create a new case and initiate a chat, please follow these steps: 

1. Visit our website  ...

Hi 

We currently support the following languages on Answers HQ: 

• English
• ...

Hi @Nateunr 

We currently support the following languages on Answers HQ: 

• ...

Hey @NEVEgotya 

I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. 

Here are the steps you need to follow to reach them using the web form:  

...

Hey @Crazzytwinz28 

I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. 

Here are the steps you need to follow to reach them using the web form:  

...

@h1kkyyy3 

Sorry to hear about the trouble with your code. We have an article on our website that you can refer to in this case.. How to buy, use, and find your Apex Coins

...

Hey @tinen70279 

The message could mean that there is an active sanction on your account or your device. 

Unfortunately, we are not able to verify this on forums, but our dedicated team is here to help resolve any disputes. 

Here are the steps you need to follow to reach them using the web form:  

...

Hey @Partyboy102 

Unfortunately, it won't be possible to make any changes to your account if it has an active ban or other sanction. 

If you wish to appeal the ban, we have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:  

...

You can contact our support team so we can check your EA account history. 

If you played the game before, this means that you already had an EA account. It's not possible to play the game without it. 

Your progress appears to have been reset because you unlinked your platform profile from your account. Our support team would need to check your account to confirm if that's the case. 

Hey @relaxior 

You can only reset account progress like that by unlinking your platform account from your EA profile. There is a warning that you must accept when making these changes. Is that what happened on your account? 

Sadly, I do not have any additional details that I could share about the reason for the ban.