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Hey @sm_windsmoon
Our support team will need to check your account if its status says disabled.
Please open the page in a new incognito tab and submit your case without logging in.
- On the EA Help homepage
- Select the EA App
- ...
Hey @sm_windsmoon
Our support team will need to check your account if its status says disabled.
Please open the page in a new incognito tab and submit your case without logging in.
@cal7483 Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:
Unfortunately, only our support team can resolve this, as they need to check your account and verify your proof of purchase. That's why it is so important to provide those screenshots exactly as explained in the article I shared before.
Hey @zelothegod1130
Your account may be disabled due to inactivity for example. This would only happen if you haven't used it for a very long time.
Please try to use the last email address registered on that account to reset your password.
In case of any further issues, cont...
Read moreHey @Hoolzs
Just in case you only launched the game on Steam, please also use the EA app to open Apex on your account and check the coin balance again in the game.
If that doesn't work, please gather proof of purchase, exactly as explained in this article on our website and ...
Read moreHey @DrippySour
If you come across players who are not following the rules of the game, you can report them by following the guidelines provided in this article on our website.
Thank you.
Hey @didblazerjust
Sorry to hear about your compromised account. You should be able to submit your case even if you can't log in to your EA account. You can follow this link.
Read more
Hey @Frosty20203
Please refrain from posting messages multiple times on the forum, as it goes against our community guidelines which can be found here. As a result, I will be closing this thread. If you have any further feedback to share, please do so in a different way and ensure that it follows our rules.
Hey @x44x4
Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:
@Alan_isco22 I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!
Hey @Yungthugkat
Sorry for the bad news, but the game progress cannot be transferred between different EA accounts. Unlinking your console account from any EA account would only reset your account's progress.
If you are having some trouble accessing your old PlayStation account, please contact Sony for further assistance.
Hey @Armageddon658
We do not have access to the specifics of your ban, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes.
Here are the steps you need to follow to reach them using the web form:
Read more
Hey there,
The gifting option has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. You can follow our official channel for updates
https://twitter.com/Respawn/status/1744810191110205828
Hey @truzpaxn
Gifting has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. Stay tuned for updates.
https://twitter.com/Respawn/status/1744810191110205828
Hey @Ralj2005
Gifting has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. Stay tuned for updates.
https://twitter.com/Respawn/status/1744810191110205828