EA_Pulsar

Hey @Lukester192010 

If you are thinking about linking your Nintendo account to your EA account, please follow this link here.

If you play online on your Switch console in Apex or other EA games, it means that your Nintendo account was already linked to your EA account. 

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Hey @yaowanguu  

I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out! 

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Hey @mnc1930142 

Please contact our support team if you need help with your account. The team will look into this for you.  

https://help.ea.com/in/help/faq/using-ea-help/   

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Hey @YouziSensei 

I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes.

To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out! 

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Hey @sm_windsmoon 

Our support team will need to check your account if its status says disabled. 

Please open the page in a new incognito tab and submit your case without logging in. 

• On the EA Help homepage
• Select the EA App 
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@cal7483 Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

1. Visit https://help.ea.com/en/help-home/   
2. Pick the game or the EA app from the product lis...

Hi @Telesy527 

We currently support the following languages on Answers HQ: 

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Unfortunately, only our support team can resolve this, as they need to check your account and verify your proof of purchase. That's why it is so important to provide those screenshots exactly as explained in the article I shared before. 

Hey  @zelothegod1130   

Your account may be disabled due to inactivity for example. This would only happen if you haven't used it for a very long time. 

Please try to use the last email address registered on that account to reset your password.  

In case of any further issues, cont...

Hey @e434eo 

We can't see your account here on the AHQ forums, so you must contact our support team to verify your account details. 

Go to our website, the EA Help homepage, by visiting this link: ...

Hey @Hoolzs 

Just in case you only launched the game on Steam, please also use the EA app to open Apex on your account and check the coin balance again in the game. 

If that doesn't work, please gather proof of purchase, exactly as explained in this article on our website and ...

Hey @didblazerjust 

Sorry to hear about your compromised account. You should be able to submit your case even if you can't log in to your EA account. You can follow this link. 

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Hey @x44x4 

Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

1. Visit https://help.ea.com/en/help-home/   
2. Pick the game or the EA app from the product list   
3. Choose the topic "I need help with my hacked acco...

Hey @pogegg 

We cannot check the reason why your account was sanctioned, so please contact our dedicated Terms of Service team. The team will investigate this for you.  

Here are the steps you need to follow to reach them using the web form: 

Get information...

@Alan_isco22 I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!

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Hey @Yungthugkat 

Sorry for the bad news, but the game progress cannot be transferred between different EA accounts. Unlinking your console account from any EA account would only reset your account's progress. 

If you are having some trouble accessing your old PlayStation account, please contact Sony for further assistance. 

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Hi @ALUSENU 

We currently support the following languages on Answers HQ: 

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Hey @Armageddon658 

We do not have access to the specifics of your ban, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes. 

Here are the steps you need to follow to reach them using the web form:  

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