EA_Pulsar

EA_Pulsar



04 Nov

Comment

The game installation date won't affect this if your account was created before the cross-progression release date.

 

It is important to keep your console account linked to your EA accounts as some player lose their progress by unlinking platform accounts. 

 

EA_PulsarAHQ

Comment

Hey @Danyrobttttttttt 

Generally speaking, your game progress is saved on your EA account, so if you have your platform accounts, like a PSN account, linked to your EA profile, your progress will merge automatically in Apex Legends. The cross-progression will happen within the same EA account. This process will be completed within the upcoming weeks.

 

 

 

 

EA_PulsarAHQ

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi @Sandwichmaxx 

 

We currently support the following languages on Answers HQ: 

 

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03 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @gergelybal23 If you are thinking about unlinking your platform account from your EA account, and then linking it with another profile, this will only reset your account progress. There is currently no way to merge two separate EA accounts together. 

 

 

For more information, please follow our official channels. 

  

  • A Quick Guide to Apex Legends Cross Progression: [...
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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @XxmmmgrezxX  There is currently no way to merge two separate EA accounts together. 

We don't know if this will change in the future, but please remember that if you unlink your platform account, it will reset your progress. 

EA_PulsarAHQ


02 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi @xzkj1n5tpvvb 

 

We currently support the following languages on Answers HQ: 

 

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01 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @chaosfactor31 The game progress cannot be transferred between different EA accounts. You can only use this feature within the same EA account you played with. 

 

Please see our ...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

As mentioned, Cross-progression will be rolling out in waves over the coming weeks, but we can't confirm the frequency of it as it depends on many factors. Please be patient and follow our official channels for more information. 

 

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Comment

Hey @JustForBan  

Cross-progression will be rolling out to in waves over the coming weeks, but we can't confirm the frequency of it as it depends on many factors. Please be patient and follow our official channels for more information. 

 

...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Jamitchri  Please see the information from the gameteam about the merging process on X 

https://twitter.com/Respawn/status/1719489925916356663

EA_PulsarAHQ...

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Comment

I appreciate you reporting this bug. We will investigate this.

Thanks for your support!

EA_PulsarAHQ


12 Oct

Comment
    EA_Pulsar on Support Forums - Thread - Direct

@LividReality  Unfortunately, we do not have access to the specifics of why you were banned, as our dedicated Terms of Service team handles such matters. The team can not always reveal specific information about violations committed on the account. Please make sure to check the game rules for additional information.

 

If you wish to further appeal the ban you can contact our Terms ...

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10 Oct

Comment
    EA_Pulsar on Support Forums - Thread - Direct
@1bronzebomber1 Unfortunately, we do not have access to the specifics of why you were banned, as our dedicated Terms of Service team handles such matters.
Here are the steps you need to follow to reach them using the webform:

https://... Read more

29 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Chernoboyy 

I understand that you've had some concerns about account bans, and I'm sorry to hear that. Unfortunately, we can't help with this issue on Answers HQ.

If you already submitted your appeal and it was denied by our Terms of Service team, we will not be able to change that decision. 

 

To find out how to create a case with...

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26 Sep

Comment

Hey @Awake984 

 

I had to remove the Images from your post as "name and shame" is not allowed. 

  

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. 
 
https://help.ea.com/en-us/help/faq/report-play...

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18 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Has anyone already contacted Steam support to see if there are any issues on their end? 

EA_PulsarAHQ


14 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @guanghanxu 

I'm sorry to hear that your account was banned as a result of an action by our Terms of Service team and that your case has been denied. I'm afraid we can't deal with account disputes here on forums. We are not able to change the decision or share the information about the violation committed on your account. 

EA_PulsarAHQ


07 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Syckii 

Not all bans may appear on the ban history on our profile.  I'd suggest contacting the Terms of Service Team to request a review of your account. They'll be able to look into the ban and see if there's anything that can be done. To find out how to create a case with them, simply head over to...

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04 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hello  there!

I wanted to let you know that here on Answers HQ, we unfortunately aren't able to assist with account bans. However, there's a dedicated Terms of Service Team who can help you out with this issue. They'll be able to review your account and see if the ban can be lifted.To get in touch with them and set up a case, please visit the EA Help website. You can find more information on how to do this by clicking on this link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/.

 

 

EA_PulsarAHQ...

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