EA_Pulsar

EA_Pulsar



18 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

@Alan_isco22 I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!

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15 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Yungthugkat 

Sorry for the bad news, but the game progress cannot be transferred between different EA accounts. Unlinking your console account from any EA account would only reset your account's progress. 

If you are having some trouble accessing your old PlayStation account, please contact Sony for further assistance. 

EA_PulsarAHQ...

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12 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Armageddon658 

 

We do not have access to the specifics of your ban, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes. 

Here are the steps you need to follow to reach them using the web form:  

  

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11 Jan

Comment

Hey there,

The gifting option has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. You can follow our official channel for updates

 

https://twitter.com/Respawn/status/1744810191110205828

EA_PulsarAHQ


10 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @truzpaxn 

Gifting has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. Stay tuned for updates.

 

https://twitter.com/Respawn/status/1744810191110205828

EA_PulsarAHQ...

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Comment

Hey @Ralj2005 

Gifting has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. Stay tuned for updates.

 

https://twitter.com/Respawn/status/1744810191110205828

EA_PulsarAHQ...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Ralj2005 

Gifting has been temporarily disabled while the team fixes a related issue. We hope to have it back soon. Stay tuned for updates.

 

https://twitter.com/Respawn/status/1744810191110205828

EA_PulsarAHQ...

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09 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

I'm sorry to hear about the trouble you've been experiencing with your EA account. I understand how frustrating it must be to lose access to your account and the progress you've made.Unfortunately, we don't have the ability to alter decisions made by the Terms of Service team. Their decisions are final and binding, based on the information and evidence available to them at the time of their review.

 

EA_PulsarAHQ...

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07 Jan

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Jrovile 

If both platform accounts are connected to the same EA account, you won't be able to play together. Regrettably, unlinking one of those accounts from the EA account may result in the progress of that account being reset afterwards.

Please get in touch with our ...

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31 Dec

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi @01kurosiro 

 

We currently support the following languages on Answers HQ: 

 

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21 Dec

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @violeeeeet

@SC3E101 gave you some good advice! Just remember that the type of ban you receive really depends on what kind of violation you committed. So, to avoid running into any issues, it's best to make sure you're following all ...

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23 Nov

Comment

That's great to hear, @RodgerDodger97 Thanks for the confirmation. 

 

The team is continuously working on this for the remaining players. Hang in there a little longer and check your account from time to time @keimize 😉

 

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22 Nov

Comment
@spicycurr7_ Sadly, I don't have any specific dates or time frames that I could share. The team will make sure this update is released as soon as possible to all players but we also must be sure that everything works fine on the way. Please hang in there a little longer and wait for further updates.

EA_PulsarAHQ

Comment

@RodgerDodger97 The process of implementing cross-progression for Apex is still ongoing, and it will gradually roll out over the next few weeks. I understand that this feature is important to many players, but I kindly request you to be patient and wait for your turn. I hope you will see the confirmation message soon for your account.

EA_PulsarAHQ

Comment
    EA_Pulsar on Support Forums - Thread - Direct
@NATSUexe Please get in touch with our support team if your account has been compromised. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:



Visit https://help.ea.com/en/help-home/

Pick the game or the EA app from the product list

Choose the topic "I need help with my hacked account".

EA_PulsarAHQ...

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21 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

@vhelv8qtjuv9 I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!

 

...

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17 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey    @DyingWhisper2727 

If you're not receiving verification codes, please try to use a backup code instead. If you don't have backup codes or can't access the email on file for any reason, our support team is here to help. They can assist you in routing the codes to another e...

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16 Nov

Comment

Hey @spicycurr7_ Linking your Amazon Prime account to your EA account will not impact the cross-progression process. 

You must wait, as it will happen in waves in the upcoming weeks.

 

EA_PulsarAHQ


13 Nov

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Sorry to hear about your account issue! Since you can't access your profile email, you'll need to verify your account ownership with our support team. They can chat or email with you to gather the necessary information. 

 

You can follow this article https://help.ea.com/e...

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