EA_Pulsar

EA_Pulsar



18 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Has anyone already contacted Steam support to see if there are any issues on their end? 

EA_PulsarAHQ


14 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @guanghanxu 

I'm sorry to hear that your account was banned as a result of an action by our Terms of Service team and that your case has been denied. I'm afraid we can't deal with account disputes here on forums. We are not able to change the decision or share the information about the violation committed on your account. 

EA_PulsarAHQ


07 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Syckii 

Not all bans may appear on the ban history on our profile.  I'd suggest contacting the Terms of Service Team to request a review of your account. They'll be able to look into the ban and see if there's anything that can be done. To find out how to create a case with them, simply head over to...

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04 Sep

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hello  there!

I wanted to let you know that here on Answers HQ, we unfortunately aren't able to assist with account bans. However, there's a dedicated Terms of Service Team who can help you out with this issue. They'll be able to review your account and see if the ban can be lifted.To get in touch with them and set up a case, please visit the EA Help website. You can find more information on how to do this by clicking on this link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/.

 

 

EA_PulsarAHQ...

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27 Aug

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @yunow0 

 

I am sorry, but we are unable to reverse your transaction. Please note that all in-game purchases are considered final and cannot be refunded or exchanged for a different items. 

EA_PulsarAHQ


23 Aug

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Farra_Gun 

Please note that our forum is unable to assist with any type of bans, including abandonment penalties. Unfortunately, we cannot verify or investigate what happened. Our Terms of Service team will need to investigate this. 

 

Please visit the following EA Help link: ...

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21 Aug

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @ItzYamiBTW 

Regrettably, the forums cannot assist you with any bans-related inquiries. The Terms of Service team is the one who can help you with this. To address your concern, please reach out to them directly. 

EA_PulsarAHQ


16 Aug

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Thank you for informing us about the page. I have forwarded the link to the relevant team for investigation.

EA_PulsarAHQ


10 Aug

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi 

We currently support the following languages on Answers HQ: 

 

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi 

 

We currently support the following languages on Answers HQ: 

 

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02 Aug

Comment

Hey @zephaniahcasey

It is a shame to hear your account was suspended for 7 days and you still can't log in. I hope I can share some info on this.

There is a chance that the timer counts is still going so you need to wait until that's over. If you do not gain access within the next 24 hours, please feel free to send a message to our Terms of Service team using this link...

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28 Jul

Comment

That's great to hear @MyGuys1662 Thanks for the confirmation.

 

Thank you @1-Graham-S  for your support! 😉👍

 

EA_PulsarAHQ...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi 

 

We currently support the following languages on Answers HQ: 

 

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14 Jun

Comment
    EA_Pulsar on Support Forums - Thread - Direct

It seems like it's been a bit since anyone has commented on this thread, so I'm going to go ahead and lock it up to prevent any more necroposting. Don't worry though, feel free to start a new thread and let us know more about what's been going on. 

EA_PulsarAHQ


13 Jun

Comment

Hey @shootmeqvick 

 

If you plan to purchase in-game currency outside of the game store, we suggest going through trusted digital online retailers listed on our website. This way, you can be sure to have a safe and reliable transaction. 

 

EA_Pulsar

 

EA_PulsarAHQ...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Thank you for your feedback regarding our forum's language options. Currently, our forum is only available in the languages mentioned above. We kindly request that you share your posts and threads in the appropriate language of the board you are posting on. I have locked this topic for now, but you are welcome to repost it in any of the aforementioned languages in the appropriate forum.

 

Thank you for your understanding.

 

EA_PulsarAHQ


26 May

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hi 

 

We currently support the following languages on Answers HQ: 

 

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24 May

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Thanks for sharing this @Photon000. I really appreciate it 😉👍

Completing the previous steps with file verification could prove to be the right course of action.

I hope it will help others as well. 

 

 

For the EA app go to My Collection > Tile Dots > Repair

For Steam go ...

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23 May

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Yes, the information about the ban history is on the screenshot. 

 

You can always contact our TOS team through the form available here on our website. 

 

Our live support can also help you transfer your case to that team after s...

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

@Photon000 

Check also if your system is updated already and if you have the newest ...

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