devtrackers.gg
I appreciate you reporting this bug. We will investigate this.
Thanks for your support!
I appreciate you reporting this bug. We will investigate this.
Thanks for your support!
@LividReality Unfortunately, we do not have access to the specifics of why you were banned, as our dedicated Terms of Service team handles such matters. The team can not always reveal specific information about violations committed on the account. Please make sure to check the game rules for additional information.
If you wish to further appeal the ban you can contact our Terms ...
Read moreHey @Chernoboyy
I understand that you've had some concerns about account bans, and I'm sorry to hear that. Unfortunately, we can't help with this issue on Answers HQ.
If you already submitted your appeal and it was denied by our Terms of Service team, we will not be able to change that decision.
To find out how to create a case with...
Read moreHey @Awake984
I had to remove the Images from your post as "name and shame" is not allowed.
If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.
https://help.ea.com/en-us/help/faq/report-play...
Has anyone already contacted Steam support to see if there are any issues on their end?
Hey @guanghanxu
I'm sorry to hear that your account was banned as a result of an action by our Terms of Service team and that your case has been denied. I'm afraid we can't deal with account disputes here on forums. We are not able to change the decision or share the information about the violation committed on your account.
Hey @Syckii
Not all bans may appear on the ban history on our profile. I'd suggest contacting the Terms of Service Team to request a review of your account. They'll be able to look into the ban and see if there's anything that can be done. To find out how to create a case with them, simply head over to...
Read moreHello there!
I wanted to let you know that here on Answers HQ, we unfortunately aren't able to assist with account bans. However, there's a dedicated Terms of Service Team who can help you out with this issue. They'll be able to review your account and see if the ban can be lifted.To get in touch with them and set up a case, please visit the EA Help website. You can find more information on how to do this by clicking on this link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/.
Hey @yunow0
I am sorry, but we are unable to reverse your transaction. Please note that all in-game purchases are considered final and cannot be refunded or exchanged for a different items.
Hey @Farra_Gun
Please note that our forum is unable to assist with any type of bans, including abandonment penalties. Unfortunately, we cannot verify or investigate what happened. Our Terms of Service team will need to investigate this.
Please visit the following EA Help link: ...
Read moreHey @ItzYamiBTW
Regrettably, the forums cannot assist you with any bans-related inquiries. The Terms of Service team is the one who can help you with this. To address your concern, please reach out to them directly.
Hey @zephaniahcasey
It is a shame to hear your account was suspended for 7 days and you still can't log in. I hope I can share some info on this.
There is a chance that the timer counts is still going so you need to wait until that's over. If you do not gain access within the next 24 hours, please feel free to send a message to our Terms of Service team using this link...
Read moreThat's great to hear @MyGuys1662 Thanks for the confirmation.
Thank you @1-Graham-S for your support! 😉👍
It seems like it's been a bit since anyone has commented on this thread, so I'm going to go ahead and lock it up to prevent any more necroposting. Don't worry though, feel free to start a new thread and let us know more about what's been going on.
Hey @shootmeqvick
If you plan to purchase in-game currency outside of the game store, we suggest going through trusted digital online retailers listed on our website. This way, you can be sure to have a safe and reliable transaction.
EA_Pulsar