EA_QueenBee Dev Tracker | devtrackers.gg

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02 Oct 11:09 EA_QueenBee on Forums - Thread - Direct

@The-walker2008,

You can delete your account and make a new one if you want to, but you'll have to reach out to our live support team in order to do so. You can contact them here:

https://help.ea.com/en/contact-us/

Just note that doing so will have a list of consequences, such as losing all progress and in-ga... Read more

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02 Oct 10:58 EA_QueenBee on Forums - Thread - Direct

Hey @The-walker2008,

I'm a little confused as to what the issue is. So you've unlinked your EA account from your PlayStation account, and now you want to delete your EA account so you can make it again and link a new PlayStation account to it?

Can I ask why you want to do that since unlinking and deleting your account also deletes all your progress? Would it not be easier to make a new EA account and link your PlayStation account to that?

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30 Sep 14:25 EA_QueenBee on Support Forums - Thread - Direct

Hey @virgilh,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can contact our terms of service team via the webform in the following link:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to help you further.

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Comment

08 Sep 12:55 EA_QueenBee on Support Forums - Thread - Direct

Hey @PlSTOLSKlN,

If I'm not mistaken, a headshot is yellow numbers with a red outline, and a gold armour hit is white numbers with a yellow outline. The difference can be a little subtle in the heat of a fight.

I know that Apex has three colour blind options built in. I don't suppose they help make it clearer?

Wees aardig voor elkaar | Be kind to each other

Comment

06 Sep 09:14 EA_QueenBee on Support Forums - Thread - Direct

Hey @aaronjt05,

Unfortunately we can't help with bans here on the forums. If you've been banned and would like to file a dispute, you can contact our terms of service team via the webform in this article:

https://help.ea.com/en/help/acc... Read more

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02 Sep 16:51 EA_QueenBee on Forums - Thread - Direct

Hey @selendis24,

As other users have already indicated in this thread, you're ultimately responsible for your own account. If you'd like to raise a dispute with our terms of service team, you can do so via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

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Comment

02 Sep 16:31 EA_QueenBee on Forums - Thread - Direct

Hey @lifang123,

We're unfortunately not able to help with bans here on the forums. If you'd like to dispute your ban, you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account... Read more

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25 Aug 14:40 EA_QueenBee on Support Forums - Thread - Direct

@naebex,

If you've hit level 500 already, and then hit level 501, you'll be in tier 1. Everyone who hasn't hit 500 yet will still be in tier 0, at whatever level they are.

Wees aardig voor elkaar | Be kind to each other

Comment

25 Aug 14:33 EA_QueenBee on Support Forums - Thread - Direct

@naebex,

I haven't managed to hit it myself yet (And likely won't for a while), but your level icon will change colour (I believe it'll become greenish for tier 1), and it'll take 18k experience per level.

Wees aardig voor elkaar | Be kind to each other

Comment

25 Aug 14:14 EA_QueenBee on Support Forums - Thread - Direct

Hey @naebex,

Every time you surpass level 500, your level goes back down and you enter a new tier. So you're effectively level 550, for level 50 tier 1. It's mentioned in the patch notes here:

https://www.ea.com/games/apex-legends/news/hunted-patch-notes?isLocalized=true

The maximum level cap has been raised to level 500 tier 3, or 2,000 if you will.

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25 Aug 09:40 EA_QueenBee on Support Forums - Thread - Direct

@StealinYoDad,

Unfortunately unlinking an account that you play Apex on can have a host of side effects.

"If you unlink a platform account that you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors."

You could try relinking the old account to see if that gets you your progress back, but there's no guarantee that that will work.

Wees aardig voor elkaar | Be kind to... Read more

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24 Aug 10:53 EA_QueenBee on Support Forums - Thread - Direct

Hey @StealinYoDad,

Unfortunately, as the disclaimer you got said, unlinking accounts causes you to lose all purchases, cosmetics, and progress on the unlinked account. You can try linking it back, but there's no guarantee that everything will be restored. That's why it's so important to be sure you understand the risks before you unlink, and why we share the disclaimer first.

Our EA Help article explains it quite well and has a specific warning for Apex Legends:

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23 Aug 15:41 EA_QueenBee on Support Forums - Thread - Direct

Hey @spraynprayy,

Unfortunately we're not able to help with bans here on the forums, and not all bans will show up in your ban history. I recommend raising a dispute with our terms of service team via the webform in this article, they'll be able to help you further.

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23 Aug 12:27 EA_QueenBee on Support Forums - Thread - Direct

Hey @bawanglong2021,

At the moment, the following languages are supported on Answers HQ:

English
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19 Aug 09:38 EA_QueenBee on Support Forums - Thread - Direct

Hey @a104e862317a27f86070aa43e87a6924,

It sounds like you're trying to log in to a disabled account. Are you trying to log in on a console or another non-Origin/EA App platform?

Wees aardig voor elkaar | Be kind to each other

Comment

17 Aug 16:22 EA_QueenBee on Support Forums - Thread - Direct

Hey @sshwer,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute with our terms of service team, you contact them via the webform in this article.

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Comment

17 Aug 09:32 EA_QueenBee on Support Forums - Thread - Direct

Hey @ToxicRevolver202,

Not all bans or suspensions show up in your ban history. If you have a ban on your account, then the only thing you can do is contact our terms of service team for help. You can reach them via the webform in this article.

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Comment

16 Aug 13:33 EA_QueenBee on Support Forums - Thread - Direct

Hey @lifang123,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can contact our terms of service team via the webform in this article. They should be able to help you further.

...

Comment

16 Aug 09:42 EA_QueenBee on Support Forums - Thread - Direct

Hey @Nero_North_PL,

As of right now it's not possible to transfer save data between accounts, and I don't think that will change. We'll have to wait until we get more information about cross-progression in Apex, but hopefully there will be a way to opt out in your case.

Wees aardig voor elkaar | Be kind to each other

Comment

11 Aug 13:59 EA_QueenBee on Forums - Thread - Direct

@al4myakuza,

Hopefully you'll hear back from our terms of service team soon. You should be able to reach our live support team via the following link:

https://help.ea.com/en/contact-us/

You should get an option for a live chat after you click the "Select contact option".

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EA_QueenBee

02 Oct

If i delete my ea account will i be able to use the same gmail

If i delete my ea account will i be able to use the same gmail

30 Sep

i cant loin

08 Sep

What's the difference between the colour of a headshot and a gold shield hit?

06 Sep

banned

02 Sep

I got banned because my brother spoke hateful conduct with my account.

I apply to unblock my account

25 Aug

All LVL Lost

All LVL Lost

All LVL Lost

Can i have my apex stuff back?

24 Aug

Can i have my apex stuff back?

23 Aug

Banned but not banned?

密客的无人机的能手动关闭扫描敌人

19 Aug

Reset password…again??

17 Aug

new player account is ban ！

Banned on a brand new PC

16 Aug

I don't know the reason that I am banned.

two saves same account apex legends

11 Aug

Banned for literally nothing and no reason at all