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EA_QueenBee

EA_QueenBee



18 Jan

my account got banned because it was stolen by others for cheat

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @15642135,

Unfortunately we're not able to help with bans here on the forums. If you'd like to make a dispute, then I recommend reaching out to our terms of service team via the webform in the following link:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this for you.

EA_QueenBeeAHQ.png...

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17 Jan

topic

Comment
Hey @Boss1452313,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look... Read more

16 Jan

Account Problem

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Razrusuvac,

Unfortunately we're not able to help with bans here on the forums. If you're repeatedly being told that your account is banned and you believe it was an error, then you can raise a dispute by contacting our terms of service team via the webform in this article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/... Read more

I can't log in

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @nanyuannp,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get the ban lifted, then you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to help you furt... Read more

15 Jan

Banned for no reason

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey all,

I'm going to lock this thread as it's going massively off topic. I appreciate that you're trying to help Adapik, but Apex doesn't run like a game like Battlefield does.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

12 Jan

Banned for no reason

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Adapik,

Unfortunately we're not able to provide information about bans here on the forums. I wish I could be of more help, but bans just aren't something we're able to look into here.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

Banned for no reason

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Adapik,

Apex should run fine on Linux and the Steam Deck (Which uses Linux), so there shouldn't be any reason you'd be banned for normal play on that OS.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

11 Jan

Banned for no reason

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Adapik,

Unfortunately we're not able to help or provide information about bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can contact our terms of service team via the webform in the following article:

... Read more

09 Jan

Bought the neon nails reskin for apex but it disappeared

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey all,

The issue with the Neon Nails Rampage skin (as well as a few others) not appearing in your inventory should be fixed by now. If you're still having issues with missing skins or the like, please let me know what skin you're having issues with, and we'll see how we can best help. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

Dear EA team, I want to appeal ...

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @mmdddhz,

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.... Read more

Unbanned my Apex account

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @NaVaofficialll,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then you can contact our terms of service team via the webform in the following article:

https://help.ea.com/e... Read more

My account was banned for no reason

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @xodrty,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute with our terms of service team, then you can contact them via the webform in the following article:

https://help.ea.com/en/help/account/... Read more

08 Jan

Neon nails rampage skin bug

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @tsylataCehT,

There was an issue with the Neon Nails Rampage skin alright, but that should be fixed by now. Are you able to equip the skin now, or are you still having issues?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

05 Jan

Email - [edit: email address removed]

Comment

Hey @thylovexy,

 

We currently support the following languages here on AHQ: 

 

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unlinking old ps

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @c51bdb0ea79c0965,

If you need help unlinking your PlayStation accounts, then you should reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They can help you unlink your old PlayStation accounts. But note that you won't be able to link a new PlayStation account:

... Read more

13 Dec

Objective evaluation of this excellent game

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @insli777,

 

We currently support the following languages here on AHQ: 

 

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false positive banned

Comment
Hey @wikid_styles,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/contact-us/

They'll be able to take a lo... Read more

RizXD

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Kyqaa,

 

We currently support the following languages here on AHQ: 

 

Read more

11 Dec

Apex lost

Comment
Hey @pepehoteam,

I don't entirely understand what the issue is. Do you mean that you unlinked your PlayStation account from your EA account, linked it to a different EA account, and are now having trouble linking it back to the old EA account?

If so, what problem are you exactly having when you try to link your PlayStation account back?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

05 Dec

Request unbanned

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Xzolypse,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this f... Read more