EA_QueenBee

EA_QueenBee



22 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @ortzal,

The studio is aware that there's all sorts of weirdness happening around ranked points at the moment. They're working hard to resolve the issue, and they've already addressed this on Twitter:

https://twitter.com/Respawn/status/1628152891772141568

I recommend that you keep an eye there for future updates.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other...
Comment
    EA_QueenBee on Forums - Thread - Direct
@OyabunSama21,

If they've looked into it and decided that the ban was correct, then I'm afraid that there's nothing else I can really recommend as they're the only team with the power to unban your account.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Forums - Thread - Direct
Hey @OyabunSama21,

We're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following link:

https://help.ea.com/en/contact-us/

They'll be able to look into this for you.

EA_QueenBeeAHQ.png...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @myobidear,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Forums - Thread - Direct
@skyyyxdd,

Unfortunately they're the only team with the power to remove sanctions from accounts. If they've decided not to remove the sanction, then I'm afraid there's very little else I can recommend.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Forums - Thread - Direct
Hey @skyyyxdd,

If your friend feels like their ban is unjust, then I recommend that they raise a dispute with our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked... Read more

16 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey all,

 

So from the looks of things, it's not actually messing with your rank and seems to just be a display issue. The studio's still working on fixing it, hopefully they'll be able to push something out soon.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @ghost-ydecl,

Please don't like to google drive on our forums; it's impossible to tell if they'll lead somewhere safe because they could link to anything. They'll typically get removed if you post them.

As for the ban on your account, unfortunately we're not able to help with those here of the forums. You mention that you've already reached out to our terms of service team a few times and they've declined to remove the sanction. Unfortunately they have the final say in a case like this, and if they decide not to remove the ban there's nothing we can do to assist.

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @ghost-ydecl,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @DDOSSSSSSSSSSSS,

 

We currently support the following languages here on AHQ: 

 

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15 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Want_BANDIT_ES,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @AnarkiWkey @ChaosJudicator,

There's all sorts of weirdness happening with ranks at the moment, but the studio is looking into it and will hopefully get a fix out soon.

Getting -1483 points for coming ninth makes for quite a funny image. Didn't know expectations on what makes you good at... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @PlSTOLSKlN,

So I thought I'd quickly check this on my end as well, and it looks like no character has generic "Apex wins" counters. All the win trackers are branded with a set, but none have generic "Wins".

Which was super confusing for me too, because I could swear that those were a thing. But it looks like this is as intended.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Forums - Thread - Direct
Hey @huyaxxs,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look for you.

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13 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@ALEX000V,

I guess it's not entirely perfect, but that's why we appreciate feedback like this! Standard smile Hopefully it's a good start at least, and like you said, hopefully they'll keep improving.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kin... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@ALEX000V,

There's both Streamer and Anonymous mode for removing players' names and replacing them with something generic. Both are under the "gameplay" section of the settings.

As for making text chat unreadable, you can set the communication filter to "Nobody". That way you won't get voice or text communication from anyone in-game.

Do these options give you roughly what you need?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @ALEX000V,

There's no option in the settings menu to change the font used in Apex. The closest thing I can find is changing the size of the subtitle text, but I'm guessing that's not of much help to you?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

12 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

@lhuonana,

 

You should have an option to change the language in the top right of your screen:

Knipsel.PNG

 

Hopefully you can find your preferred language there.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@lhuonana,

Don't worry about it. If you have any more questions, don't hesitate to ask! Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @lhuonana,

If the game is saying that your account is banned, then you'll need to reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-... Read more