EA_QueenBee

Hey @eksql6011,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @dayyfox,

If it's been over 24 hours and you're still missing your Apex coins, then I recommend that you reach out to our live support team:

https://help.ea.com/en/contact-us/

We can't help with missing content here on the forums, but they should be able to help make sure that you get your Apex coins. Just note that you'll need to provide proof of purchase. This article shows exactly what they'll need:

...

Read more

Hey @syanpuru,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @k7wmz22v0abr,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @djtwt,

 

Unfortunately we're not able to help with missing content on the forums. If you're not able to reach out to live support, our social team should be able to help as well. You can contact them via either Twitter or Facebook:

 

• Twitter - Select the message icon to get assistance 
• ...

Read more

Hey @Salty-Cheese420,

It can sometimes take up to 24 hours for purchases to finish processing, but if you still don't have your Apex coins then you'll need to reach out to our live support team so they can take a look for you:

https://help.ea.com/en/contact-us/

You'll need to provide proof of purchase. This article explains exactly what they'll need, as well as showing a few examples:

... Read more

@SuperGamer515,

I don't have any information that I can share about that, but a really good place to check for information and future plans is Twitter:

https://twitter.com/PlayApex

As well as the news section on our own website:

... Read more

Hey @SuperGamer515,

When you say that you logged on to your Switch account on your PS5, do you mean that you just linked your PlayStation and Nintendo accounts to the same EA account? Because Apex Legends doesn't have cross-progression between different console families, so you won't be able to play with your Nintendo Switch progress on your PlayStation, and vice versa.

Wees aardig voor elkaar | Be kind to each other

Hey @YinYao1105,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @wozhiwanshouqian,

Unfortunately we're not able to help with account bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team via the webform in the following article:

... Read more

Hey @aahmad23,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then you can contact our terms of service team via the webform in this article:

https://help.ea.com/en/help/account/inform... Read more

Hey @reaviee,

Has it been a while since you've played Apex Legends by any chance? When you hit the level cap, your level gets set back to 1 and you go up a tier, which can happen 3 times (So until you hit Level 500 on tier 3). Effectively the level cap has been 2,000 since season 14 with this change. We have a little bit more information about the level cap increase here:

... Read more

Hey @gumoqing555,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

@GageTheRageX,

 

If you're having issues contacting them via a chat or phone, then try choosing different problem categories and you should eventually see the option for a live chat/call.

 

If that also isn't working, then you can always try contacting our social team instead via one of the following options:

• Twitter - Select the message ic...

Read more

@GageTheRageX,

If you're having the same issue as above, then you'll need to contact live support as well.

Wees aardig voor elkaar | Be kind to each other

Hey @TheInsane797,

 

If you haven't received the Apex coins you bought, and are having a hard time getting through to our live support via email, I recommend contacting them again and trying to start a chat instead. If you don't see the option for one, then try going back and selecting a different issue until it pops up:

...

Read more