FatsharkJulia

Oh no! Thank you for letting us know. If you could please upload the associated console log(s), that would be super: https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-or-Console-Log

I can help - PM me your PSN ID.

The way cosmetic items are being stored in the backend has been re-written for Be’lakor to make space in the inventory, but at this point it only applies to new accounts. This is because our Backend Engineers want to monitor how it works with new accounts - and iron out any potential issues - before committing the change across existing accounts. So this change will come, and space will be made in your inventories, once our Backend Engineers are 100% happy with it.

Thank you - we’re on the case!

Thank you for your report. This will be patched soon.

This is GPU-related, and there are many references to DirectX 12, so to start with I’d recommend switching to DirectX 11 within the launcher’s ‘Settings’ menu.

Failing that, please have a look here:

We’ll look in to this. Could you PM me your GamerTag, please?

@soulswitch Unfortunately we require your console log, as opposed to your crash dump. Thank you

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload the appropriate console log here

Looks like the same crash as the other. Thank you!

Thank you for reporting - I’ve raised this to our database for investigation.

I’ve passed this on to our Backend Engineers and will report back to you soon!

I do have an update! Unfortunately, due to the nature of your crashes, it requires a patch (and cannot simply be updated via the backend, which does not require a patch). The patching process is quite lengthy for console (compared to Steam), so I predict the patch will be released during the week beginning the 20th, however I cannot say this with complete certainty right now.

Please accept our apologies for the inconvenience, I completely understand how this could sour your experience especially as new players. Of course, if you would rather opt for a refund, please explain your issue to Microsoft Support who will be happy to help with that.

I wish I had an immediate solution, but this will require some investigating… The last time we received an influx of connectivity-related complaints was due to a Steam client update, so that’s piqued my suspicion. I’ll have to look deeper in to this.

I’m aware a small number of players have noticed an increase in these errors, and I’m attempting to identify some patterns and consistencies.

There were updates to the Steam client that included connectivity changes on both the 12th and 21st of May. Could this correspond with when you started noticing these issues?

Sorry to hear this. I’m happy to help with a refund, and I’ll send you a PM shortly with some more information.

At this point, I’m unable to say whether or not it will impact you in Darktide, as it’s all dependent on which anti-cheat provider we use.

I understand you have Gsync enabled in the NVIDIA Control Panel - is Vsync set to on or off in Vermintide 2’s ‘Video’ menu?

Hello! Is this still an issue for you after the latest patch?