FatsharkJulia

Hello! It should be up and running normally by now - are you still having problems?

Our Xbox players are experiencing some problems at the moment, which we’re working on resolving. It’s possible this is related. Please hold off for a couple of days whilst we work on cleaning this up, and should you still be experiencing issues come Thursday, please let us know.

Please could you try switching to DirectX 11 within the launcher’s ‘Settings’ menu, and seeing if the issue persists?

We’re working on this right now, please accept our apologies for the inconvenience.

We’re working on this right now, please accept our apologies for the inconvenience.

We’re working on this right now, please accept our apologies for the inconvenience.

Thank you for letting us know, we’ll look in to this.

Hello! It looks like you’ve since been able to log in and play as normal, is that right?

Thank you for your report - we’re looking in to it.

Thank you for reporting, we’re aware of this crash and working on it.

I believe I have responded to your submission via the Support Portal my reply may be in ‘Spam’. Thank you!

We’re working on resolving this for all right now! No need to send us your GamerTags any more.

Thanks for your patience all, and apologies for the inconvenience.

Please could you PM me your GamerTags? We’ll look in to it!

Hello! Firstly, what caught my attention is the hitches you mention when somebody connects to your party. We see this issue often with players who have VR headsets connected to their PCs, where the headset is set as the default microphone. Do you have a VR headset connected?

Otherwise, disable the In-Game Voice Chat and see if there’s any improvement in your performance. It’s possible it’s related. Keep us posted!

Thank you for reporting, we’re aware of multiple new crashes since the Xbox update - apologies for the inconvenience.