FatsharkJulia

FatsharkJulia



23 Apr

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Our developers thought this crash was related to Third Person Equipment originally, but you have it disabled I see so I’ve let 'em know.

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I’ll take it!

This is already in our database pending resolution, please send my apologies for the inconvenience!

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This has been problematic due to an issue on Steam’s end, but I’m hearing that it’s working now so please restart the Steam client and try again! :slight_smile:

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I’ve responded to your PM. :slight_smile:

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Please keep me posted! :+1: Our Marketing department have contacted Steam also.

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I’ve responded to your submission via the Support Portal, but I’ll paste my reply here in case:

I’ve raised this with our Marketing department as an urgent issue, we need to make sure these duplicates are refundable. I’ll let you know as soon as I have an update on the matter.

Out of interest, I don’t suppose you’re able to submit a manual refund request via the Steam website?: How To Request A Refund - Steam Support

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We’re looking in to this right now, we suspect an issue with Steam. Sorry for the inconvenience.

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We’re looking in to this right now, we suspect an issue with Steam. Sorry for the inconvenience.

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Thank you for the logs, I can see the issue now. We’ll be patching this soon, apologies for the inconvenience.

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Could you try playing with your mods disabled please?

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I’ve accepted your request, we’ll continue our conversation on Discord!

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Could you PM me the URL to your Steam profile, please? :slight_smile:

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Are you perhaps attempting to launch the ‘Closed Test’ by accident? Could you screenshot any errors you’re seeing and upload them here, please?

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Can I confirm that you have the latest version of the Steam client installed?

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Sorry about this. We’ll need our developers to look in to it, so I’ve added your report to our database.

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Sorry to hear this. As all purchases are handled by Steam, please explain your issue to Steam Support and they should be able to help reverse this for you.


22 Apr

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It’s been pulled because various issues, it’ll be back in the morrow!