FatsharkJulia

FatsharkJulia



31 Aug

Comment

Thank you for your report, looks like this one is already in our database awaiting resolution. :slight_smile:

Comment

I’m afraid there isn’t any evident explanation for your crashes. :frowning:

What you’re experiencing is an Access Violation, which can occur for a number of reasons.

Please have a look here, if you haven’t already: https://support.fatshark.se/hc/en-us/articles/360021422873--PC-How-to-Resolve-Most-Crashes

Comment

Same Deadlock crash, it seems. I can see GvLedServices appears to be running, and Google says this is a part of RGB Fusion. Please try disabling it once more. :slight_smile:

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30 Aug


28 Aug

Comment

I’m assuming the PC crashed on that occasion as unfortunately no crash data has been produced within the log.

By default and with any Ryzen CPU we recommend that you try lowering your ‘Worker Thread’ count down to 6 which will reduce the heat produced by the CPU. You may also wish to try switching to DirectX 11 - both of which can be done within the launcher.

Otherwise, the PC actually losing responsiveness indicates something else could be at play, such as a driver instability or overheating. There may be some leads in the Windows Event Viewer.

More information here: ...

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27 Aug


26 Aug


25 Aug


24 Aug

Comment

Could you try disabling all of your mods please? The error is pointing to a corruption in your mod directory.

Comment

With RGB Fusion disabled, pleeease send us an up-to-date crash report. :slight_smile:


21 Aug

Comment

I can’t answer why unfortunately, but it is a known issue. I’ve upped it’s priority in our database.

Comment

Could you try ending the SelLedV2 (RGB Fusion) service please?


20 Aug

Comment

Thank you for letting us know - I’ve added this to the database!

Comment

Thank you all, please keep adding any new discrepancies you spot in here!

Comment

The crashes you’re experiencing are called ‘Deadlocks’ and can occur as a result of background software (especially NZXT CAM) or issues with the Steam client, such as not having the latest updates installed, so that’s worth exploring.


19 Aug

Comment

I’ve responded to your submission via the Support Portal, my reply may be in your ‘Spam’ inbox. I’ve queried this with our Console Developers and will report back to you.

We’ll continue the conversation in the Support Portal. :slight_smile:

Comment

Unfortunately we still have somewhat of a skeleton crew and one overstretched developer handling all reports made in the BBB (I wasn’t involved due to other commitments) which may explain the lack of communication. I know he did his best to pick up on the most notorious issues.

I’ll be churning through everything reported in the non-BBB ‘Bugs’ category later on/tomorrow morning.