FatsharkJulia

Have a look at: https://support.fatshark.se/hc/en-us/articles/360022719993--PC-How-to-Improve-Your-Performance-in-Vermintide-2

Otherwise please include this information in our dedicated performance complaints post:

Thank you, I’ve passed this on for analysis.

Unfortunately the crash dump dates back to April.

Please contact your ISP and explain that you are unable to establish a connection to https://5107.playfabapi.com/, which is the URL to our server address. They should hopefully be able to identify the issue.

How bizarre! Thank you - I appreciate the information.

It’s a shot in the dark, but try lowering your ‘Worker Thread’ count within the launcher’s ‘Settings’ menu down to 6.

Thank you muchly, I’ve passed this on.

Just looking online, it sounds like the EU versions have the strip whereas NA versions do not.

So depending on your region it sounds like one of the versions will need to be returned, as it’s important the version you own is relevant to your region otherwise this can be problematic.

Hello! Our copies of Warhammer: End Times - Vermintide appear to be shrink wrapped with the PS4 stripe. It’s possible that sometimes the shrink wrap is produced without the PS4 stripe intentionally, but we can’t verify that.

Unfortunately the console logs don’t contain the information I need to see.

Next time, please provide us with a crash report instead - after the crash occurs, a window should be displayed prompting you to enter what you were doing prior to the crash occurring. Once submitted, another window containing a long ‘GUID’ string and an option to ‘Copy to Clipboard’ should be displayed.

Please click the ‘Copy to Clipboard’ button and paste it in here. Thank you in advance.

Description needs clarification, we’ll sort that.

This is mod-related. I can’t verify which one, unfortunately.

If you could PM me your Gamertag, I can check to see if any Veteran (red) items were accidentally destroyed.

This should be solved now, apologies for the inconvenience.

@DiaBloS-LUFFY Sorry for the delayed response. Did you manage to locate it in the end?

Could you upload some screenshots of this? In addition, please PM me the URL to your Steam profile so I can check for backend corruption.

Thank you for your report, I’ve raised this in our database.

Steam downtime - should be up and running as normal by now.

Which Challenge are you attempting to claim, @Nathenmorris?

Thank you - I’ve passed the .dmp on. I had another player submit some yesterday and have yet to hear back from Easy Anti-Cheat, but I’ll keep you all posted.