FatsharkJulia

FatsharkJulia



06 Mar

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Thank you - we’ve addressed this in the 1.6 Beta, so please let me know if this is still an issue for you once it’s been pushed live.

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Hedge has responded to you privately via the Support Portal. Locking post before this heads downhill.

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That would be super. Thank you!

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Thank you, I can see the errors, but also some mod-related weirdness. Could you try disabling your mods for a run to see if there’s any improvement?

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Sorry for the delayed response @mashmonster, is this still an issue for you?

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Moving post to the ‘Technical Support’ category.

The crashes you’re experiencing are called Access Violations, which are usually caused by something local. Please try running through the solutions listed here.

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Hmm, have you overclocked any of your components?

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Would you mind popping a console log over to me, using the instructions below? Ideally we need to see a log that corresponds with a session where the errors have occurred. The dates within the log names should help you locate the correct one.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Additionally, could you let me know what your connection’s download and upload speeds are, please?

Oh and, do you still have the ‘Small Network Packets’ option enabled or did you disable it after encountering excessive load times?


05 Mar

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'Tis a known issue, but in the mean time you can either disable ‘Skin Shading’ or switch to DirectX 11 within the launcher. :slight_smile:

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Hey @swpz, are you still experiencing the Backend Rejected the Challenge Response errors, or are you simply seeing Server Error?


04 Mar

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Thank you Grutch, looks like your GPU is being detected as it should be so no concerns there. However, your GPU drivers appear to be outdated - please perform a clean re-installation of your GPU drivers using the instructions here. Let me know if you need any help.

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@beardeddragon1225 Do you think you could try out the modded realm and let me know if the performance issues persist there too?


28 Feb

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Honestly, Vermintide 2 should never be able to result in your PC locking up, it’s likely that it’s demanding nature is highlighting an instability in one of your components. If you could upload a console log here I can see if Vermintide 2 is using the correct GPU.


21 Feb

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    FatsharkJulia on Steam Forums - Thread - Direct
Originally posted by J.P.: https://vimeo.com/user95373686/review/318779926/20daa1434f

I made a video from desktop recording so you can see. I type in the chat to try to explain it once I'm in the keep

Sorry, we couldn’t find that page
D:

Permissions, perhaps?
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    FatsharkJulia on Steam Forums - Thread - Direct
We’re working on some improved scaling options right now.

If t’s not too much hassle, could you pop a screenshot over and highlight the parts you don’t like? I can then pass this on to our UI Programmer. :)
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    FatsharkJulia on Steam Forums - Thread - Direct
Firstly, please report any issues in the 'Bug Reports' discussion. I monitor this throughout the day: https://steamcommunity.com/app/552500/discussions/8/

We also can't do much without a crash report, I'm afraid.
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    FatsharkJulia on Steam Forums - Thread - Direct
We’re looking in to this (we suspect a Steam issue), but it can usually be addressed quite easily by either:

Restarting Steam
Restarting your PC
Clearing Steam’s download cache
Changing Steam’s download region
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    FatsharkJulia on Steam Forums - Thread - Direct
This will be addressed in our next patch.
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    FatsharkJulia on Steam Forums - Thread - Direct
Hi all! Firstly, please report any issues in the 'Bug Reports' discussion. I monitor this throughout the day: https://steamcommunity.com/app/552500/discussions/8/

Kash, your GPU is crashing. Please ensure none of your components are overheating and perform a clean re-installation of your GPU drivers: https://en.kundo.se/org/fatshark/d/how-to-perform-a-clean-re-installation-of-your-nvi/

HexxyThing and N1TroX, looks like you were hit by the back end hiccup last night. This should no longer be a problem.