FatsharkJulia

Sorry about this - we’re working on recovering the servers right now, and you should soon be able to log back in. We’ll do whatever we can to prevent situations like this reoccurring.

Sorry once more for the delay, could you try disabling anything Razer you have installed on your PC, and see if the issues persist?

We understand this is irritating! We will be soon implementing an option that allows players to manually clear any new item notifications.

Could you copy and paste the crash report produced in here, so we can look in to it please?

Could you try reinstalling your GPU drivers please?:

There will be a driver or hardware-related explanation for the loss of responsiveness/BSODing.

Please see:

I’ll re-raise this with development on Monday!

I’ve moved this to Technical Support and plan to query with this with our developers on Monday. This has been a known issue for a while, but it’s odd that it would only occur for you now.

It appears the ‘Focused Channelling’ Blessing was extracted from the Rifthaven Mk II Purgatus Force Staff on Thursday the 13th of April at 13:42:22 UTC, consequently destroying the weapon.

Issue Description:
Don’t mind me!

Steps to Reproduce:

1. Wake up (wake up)
2. Grab a brush and put a little make-up

Mission Name (If Applicable):
Chop Suey

Platform:
[Steam/Microsoft Store]

Player ID:
Toxicity

Approx. Time of Issue & Timezone:
2001

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Test Image409×599 293 KB

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It looks like you extracted a Blessing from the weapon on Tuesday the 11th of April at 22:04:24 UTC, which somehow occurred whilst the weapon was equipped, hence the error displayed.

I have restored the weapon for you, please see if that resolves the issue.

We’ve attempted to manually resolve the issue, could you try now please?

I’ll let you know. Thank you!

Could you double-check for updates? It seems to think you’re running an outdated Windows build for some reason.

There seems to be some instability with certain Russian ISPs at this moment - I’m looking in to it!

Thank you we’re on the case.

Hello! Do you have the latest Windows 10 updates installed?

It would be helpful if you could upload a console log from a session where this has occurred, and your darktide_launcher.log please.

Thank you for your detailed report. Did this issue correct itself eventually, or is this still occurring for you?

It would be helpful if you could upload a recent console log and your darktide_launcher.log please.