FatsharkJulia

I have sent you a DM explaining the reason for the ban and its expiry.

Please ensure you have the Steam overlay enabled. That should sort it.

My apologies for the delay on this. Could you please navigate to your Darktide AppData using the instructions below, and delete the 3 items pictured underneath:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Delete the items pictured below:

5. Attempt to re-launch Darktide as normal

We suspect this is due to server performance issues, which we are working on, so I hope you’ll notice a reduction in this error in time. I apologise I’m not able to provide any immediate solutions.

Please could you include a crash report, or alternatively your console logs + darktide_launcher.log?

I’m sad to say we are still looking in to this. I understand this is not ideal, so I’m happy to help with a refund if you would prefer.

Regrettably, we are still working on this. I’m happy to help with a refund should you rather take that option, as I understand Darktide has been unplayable for you.

Sorry for the delay on this. Are you able to briefly connect your PC to a mobile hotspot, to see if the issue persists whilst under another connection?

I understand this isn’t always an option.

Got it. Try reinstalling your GPU drivers:

Please try deleting your AppData, and see if this has any impact on your issue:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the entire ‘Darktide’ directory
5. Re-launch Darktide as normal

To confirm, did you disable the NVIDIA overlay?

Could you try disabling the NVIDIA overlay? You should be able to do this inside GeForce Experience → Settings → ‘General’ → ‘In-Game Overlay’

I believe this is mod-related, but I’m not sure which due to the log being truncated. You might have to do a process of elimination.

Apologies for the delayed response here. I understand our Backend Engineer was looking in to a similar issue, and I’ve queried what the current status of it is. I will report back to you once I’ve received a response.

This does appear to be crashing in the NVIDIA driver. Please perform a clean re-installation of your drivers using the instructions below:

Thank you for keeping us updated, I’m pleased to hear that!

It would be super if you could upload the entirety of the darktide_launcher.log (which happens to print everything in the user_settings.config and a bit more).

There is a small Linux community here - like the knowledgeable ggg above - who I hope will be able to help with this. Unfortunately we’re not able to dedicate any resource to investigating Linux-related issues at this time.

I have recently spoken to another Linux player who had to update Steam, in addition to the OS, to resume playing after running in to networking errors. I don’t know whether this could be of any relevance to you.

Thank you for keeping us updated. Out of interest, could you tell me which Firewall you’re using?

We’ve not been able to replicate this issue, could you tell me if this is still occurring for you please?