FreightTrainUSA

FreightTrainUSA



21 Jan

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Our team looks at devices and checks the data. Once this happens a determination is made on what FPS support a device gets. It is likely to be at 60 FPS for default until the tech team decides if it can run at 90 efficiently.

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Thanks for the report, I will check-in and see if this is known already. If not I will get a report in and see what can be done.


20 Jan

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Originally posted by RaediantOne

This is such a shame. This post is about the server downtime screen that everyone gets on update night, not a bug. Yet legitimate bug report posts get no Epic reply or acknowledgment. This is appalling.

I acknowledge everything i can and mistakes happen. When seeing a title and hearing that someone is having an update issue i am going to look into it, there was someone else whos button wasn't working for example. I get a lot of messaging and sometimes have multiple tabs of reddit open. This was simply a mistake on my part to reply to earlier in the day when the patch was going out.

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Originally posted by Egg_Spoon

Yeah sure, I’ve been using combat controls for a little while but I’d still like to make it work.

Thanks, once you find something out let me know!

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thanks for the report, i have passed this along to get looked into. Has this just started happening with this patch?

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Hey thanks for the report, we sent this over to get looked into. In the mean time, is it possible you could record a video with this happening and post it to reddit?

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Thanks for the report, has this happened for other updates as well or just this one?


19 Jan

Something’s lurking in the jungle. Hunt or be hunted in the v15.21 update, scheduled for release on January 20. Downtime will begin at approx. 4 AM ET (09:00 UTC).

v15.21 brings:

  • New Boss Character + Mythic Item
  • Jungle Hunter Quests
  • IO Guards removed from Arena
External link →
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Originally posted by Huntcaller

Dear u/FreighttrainUSA and u/GstaffEpic

After thinking about this some more, I do feel it would be incredibly helpful to at least have an overview of which physics issues have been reported, and which issues are being worked on. Right now, there's nothing on Trello, even a simple cards stating "Switch physics issues" would go a long way.

I'm finding new issues every day still, and with every new cosmetic released, there's potentially a new bug or some broken item introduced. I already find it difficult to keep track of which issue I have and which issues I haven't reported on, and in addition I usually have a certain routine after each update, where I check the most problematic and obvious bugs to see if a fix was implemented.

As it stands, sometimes I miss stuff that I'd like to report on, or I claim there have been no fixes when in fact things did get fixed, I just haven't noticed them.

...
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I am working with Gstaff to best figure out how to keep players updated on these cosmetic issues. I am also working with our QA to get a list of potential known issue a head of time and look to work those into our future communication around cosmetics. This should limit the amount of time you and others have to spend taking screenshots/videos and reporting the issues to us. We're grateful for the reports from players like yourself, but as you have stated in previous comments, you are not our bug finder and shouldnt feel the need to be that.

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Thanks for the report, i know we are looking into a few Auto Fire issues. I will see if this is being tracked.


14 Jan


13 Jan

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Originally posted by Huntcaller

u/FreighttrainUSA, it's quite the list again, and these are just cosmetics I own. I left some out as well, like John Wick's second style, where the hair clips through his head, Vix, who's in the shop today, and Rally Raider, both of which have hair hanging in front of their head, and well, I could go on, but I'm leaving it at this for now.

I copied the entire thread and sent this over to QA to check and log any issues they found.

Based on this thread our QA team put in over 30 JIRA tickets. Now some of these might have been repeats based on previously reported issues that are still ongoing, so they may not all be new.

I understand cosmetics are important to you and the rest of the community. I have spoken to my lead, who you may have seen on Reddit as "Gstaff" and we are looking to see where we can improve on in the process of reporting and fixing cosmetic issues.

Due to the nature of cosmetics and how long some of these issues can last, is this an area that a Trello card covering a large amount of cosmetics would be helpful for everyone? We are open to feedback on how we present the issues to the community, let me know what and how we can do better.

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Can you send a feedback report in game and let me know your in game name so our team can take a look at the report?

Please make sure you enter a match and the issue has actually occurred, sending a feedback report without having the issue happen will not help the investigation.

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Hey folks, noticed an increase in comments about performance mode. I just want to clarify a few things about performance mode on the PC.

  1. Performance mode is only available on PC and works with BR and Creative.
  2. The Android and Switch versions of the game already run the game in a similar fashion to performance mode.

Performance mode was designed to help lower-end PCs run Fortnite with specific system settings. With this in goal, you could say in very basic terms that, performance mode, from the visual and texture side, is the Android/Switch version of the game on PC.

*Performance mode is NOT Android/Switch version on PC\*

The visual reductions and other aspects of performance mode are already taken into consideration when it comes to the Android and Switch versions of Fortnite. This is why many of the cosmetics on those versions can have physic issues or while in-game your draw distance (the distance you can se...

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12 Jan

Battle up close and personal in our new update. v15.20 is scheduled for release on January 13.

Downtime for the update will begin at approx. 4 AM ET (09:00 UTC).

External link →

11 Jan

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Thanks for the report, is there any way you could grab a recording of the issue happening? If you cant record, please use the in game feedback under the settings and report the issue. Once reported let me know and i can DM you to get your player IGN so our team can look at the report.