Hackaloken

Hackaloken



12 May

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That’s working as intended-- sounds like our description of the effect doesn’t quite line up with what people are expecting then.

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Could you screenshot your quest log? There’s a lot of story content that hasn’t been implemented, so you aren’t ever in the Divine era except at the start of the game.

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We included a fix for this in patch 0.7.0d. Let us know if you run into any more issues!

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We changed the visuals of Erasing Strike and its Void Rifts in Patch 0.7.0d-- can you all try it again? They’re spawning correctly for us, they were just hard to see.


11 May

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If you could save logs after trying both ways that would be quite helpful. Thanks!

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Characters are saved in different places depending on the OS, so this is expected unfortunately.

If you can provide any log files of saving errors that would be helpful.


10 May

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To confirm, is the problem only with loading into this character or is there a problem loading into the game? Can you create a new character?

A log file from after you try to load this character and your ...

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Sorry about this! Can you please upload your launcher’s log files? How long have you waited for it to complete? It’s very likely that it’s encountering an error but we have had reports of it taking a long while.

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Do you have better performance on other classes? We have reports of people with capable hardware have poor performance in-game but it isn’t everyone. We’re still looking for a cause.

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We have had reports of issues with the stash not saving properly so unfortunately it sounds like your stash is gone. We’re looking into this but we need to collect more information to find a cause, in the form of a log file. Sorry about this!

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Thanks for the report! Unfortunately it’s not very easy to act on these types of issues-- if you can provide a log file after a session and describe your build that would help a lot! If you can look for any similar issues on other characters with different skills that would be great as well.

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Sorry about this-- I haven’t heard reports of this so more information would be very helpful:

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Sorry about this! Unfortunately the most helpful thing is to get a log file from when the issue happens so you’ll have to let us know if it happens again.

If you haven’t restarted the game since the issue happens you can still upload your log.

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Sorry about this! I haven’t heard of this bug before, if it happens please upload your log file. Also, make sure you’re on the latest version of the game just in case.

Thanks!

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Could you be more specific about what the nodes you have are (and what they do) and when the issue is occurring? Thanks!

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Thanks for the report, this is a known issue.

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Could you please upload your log file if this happens again? It isn’t happening to everyone so that should help us narrow it down.

Thanks!

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Because this isn’t a 100% repeatable bug, please upload your log file if it happens again so we can take a look!

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Sorry to hear about this! If you have any crashes please make sure to save your log file and post it so we can take a look.

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These issues should be fixed next patch. Thanks!