Hackaloken

Hackaloken



04 Nov

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Thanks, I’ve confirmed the dots issue and made a note of it internally.

I haven’t been able to reproduce the issue with Stun Avoidance-- if it happens again could you upload a screenshot of the item in question, as well as your filter file? Thanks!

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Thanks, I’ve corrected this for our next update.

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Thanks, I’ve confirmed this and made a note of it internally.

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Apologies for the lack of a response here. I’ve tried to look into this, but unfortunately the log files that have been posted so far didn’t contain any information relevant to the problem. No one is experiencing this issue internally, which makes this harder to fix. Sorry about that!

If you haven’t already, I would recommend trying to repair the game via Steam. Let me know if that helps.

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03 Nov

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I’ve confirmed this and made a note of it internally. Thanks!

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Thanks, I’ve confirmed this and made a note of it internally.

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Thanks, I’ve made a note of this internally.

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Given how the nodes are worded, this is working as intended. Casting Hungering Souls multiple times doesn’t give you the damage buff from Inspired Hunger, while Spirit Plague has no restriction.

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I’ve tested this and I found that the effects against enemies ended at the correct time, while the buffs to allies persisted, so this is working as intended.

The visuals for Entangling Roots aren’t the most clear towards the end of its duration, so I think that’s what makes it seem like the slowing effect is lasting longer.

Thanks!

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I’ve confirmed this and made a note of it internally. Thanks!


31 Oct

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The Saves folder is in the same place as your log file.


30 Oct

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Thanks for the details. I’ve been able to reproduce this issue internally, and we will be working on a fix to include in our next content patch.

Unfortunately, the reason this has happened is because your Stash data became corrupted, and the game is failing to load it. We will add a failsafe to allow the game to continue if this happens, and will do our best to determine what is causing the save data loss. I’m very sorry about the loss of progress.

In the meantime, you can delete the 2 following files from your Saves folder, which will allow you to load a character:

Epoch_Local_Global_Data_Beta
Epoch_Local_Global_Data_Beta_temp

Again, my apologies for this issue and we will be investigating this further.

Comment

Thanks for the details. I’ve been able to reproduce this issue internally, and we will be working on a fix to include in our next content patch.

Unfortunately, the reason this has happened is because your Stash data became corrupted, and the game is failing to load it. We will add a failsafe to allow the game to continue if this happens, and will do our best to determine what is causing the save data loss. I’m very sorry about the loss of progress.

In the meantime, you can delete the 2 following files from your Saves folder, which will allow you to load a character:

  • Epoch_Local_Global_Data_Beta
  • Epoch_Local_Global_Data_Beta_temp

Again, my apologies for this issue and we will be investigating this further.


28 Oct

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Thanks for the detailed follow-up-- apologies for the lack of a response. We’ll continue to work on performance issues as development continues, and having information like this is quite helpful.

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I’m, very sorry about the slow response here-- it seems this report was in the wrong section.

If this is still an issue could you please contact us via our support website as this relates to an account issue? Make sure to include a screenshot and your log file.

The beta is available at all times, there aren’t any limits.

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Sorry about this! While I can’t offer any specific support on this, we will be replacing the chat system with a brand new one in our next content patch, 0.8.

If you have issues with the chat after that update, please make a new thread with your log file and ...

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Sorry about the slow response!

If you encounter any further crashes, please do upload your log files again, and check if the end of the file mentions a location for crash reports so you can upload those as well. Your system information is also helpful.

Thanks!

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I’m sorry to hear you’re having this issue, and apologies for the slow response.

Could you describe how the game froze/crashed? If the game closed itself there should have been a crash report, but if the window froze and the “Not Responding” dialogue came up there might not be any crash reports.

Regardless of the crash reports in the temp folder, it’s very helpful to provide your log files and ...

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Apologies for the slow response on this. Could you please upload your log file after playing the game for a while?

If anyone else is encountering this, please upload both your log file and system information. Thanks!

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The X hotkey is set to disable the loot filter as long as it’s held down. This means that all items are shown while x is hold, rather than only items that match the loot filter.

Are you seeing different behavior than that? I would double check your loot filter settings.