Hugo

Hi @Zuli88, there were no recent changes to the temperature generated by this heat source, what type of armor are and were you wearing before?

Hi @Uchiha_Dee_7, we’re looking into this issue, could you let us know when did it start occurring and whether you’ve experienced it before?

@Strider5599 as mentioned in the first post, creating new characters does not result in the loss of any server-side data, as the older characters persist in the database under a different ID.

The issue only affects players who join an online server, it should not affect singleplayer or coop, so updating the client should have no ill-effect if you play in those modes.

Update regarding Official Server downtime:

Greetings, Exiles!

We’ll be taking the XBOX Official servers down momentarily for maintenance to address the known issue with the character creation after the last patch, please keep in mind that no data has been lost or overwritten.

We’re currently unable to provide any estimates for the duration of this downtime but we’ll keep you updated.

Thank you for your understanding, and stay safe.

Hi @The_Cannibal, thank you for reaching out, we’re aware and have already fixed this internally, it will be rectified in an upcoming patch.

Hi @sestus2009, to ensure that the issue is unrelated to the current installation or data corruption, would it be possible to perform a clean reinstall of the game and also wipe all Conan Exiles data via the PS4’s application save data management menu on the main account, and verify if the issue persists before we escalate it to the developers?

Hi @PhearRyzen, does the reported behavior occur mostly with Sandreaper Queens, or have you observed this with other pets as well?

We’ll be merging all posts regarding this issue within this thread as the issue has been determined and the developers are working on a fix with the highest priority, apologies for the inconvenience caused.

We have new developments to share regarding this situation:

The fix for the data corruption issue resulted in an unexpected ID mismatch, there was no loss of characters or data on the servers’ side and the developers are working on addressing this issue.

We’ll be releasing a fix as soon as possible.

We’re in touch with the developers to verify this situation, we’ll keep you posted as soon as we have any developments to share.

@Pdd827 if you have any issue with missing characters on Official servers please open a new thread providing the server number and character name.

Please use this section exclusively to report bugs or issues:

There were no server wipes, please submit an issue report with the server number and character name so we can verify that claim.

Hi @Marzkorj, thank you for the thorough information provided, we’ll be sure to relay it to the team.

We’re actively focused on addressing the console-specific issues that are affecting the XBOX version of the game, as detailed below:

Hello @UnbreakableMare, can you confirm that all the purge settings on your dedicated server are set to the same as the officials?

It’s expected that the bar decays while all players are offline, and there’s no setting at this time to tweak this, but we’ll be sure to forward your concern to the developers.

Greetings, Exiles!

We’re releasing a new patch that will target the data corruption issue affecting the Xbox platform.

The team has also been continuously working on crash fixes and out-of-memory (OOM) issues, which will be addressed in an upcoming patch.

Thanks again for your ongoing support and understanding!

• Fixed the main cause for th...

Hello @HAILSTONE, could you please confirm if this issue occurring in both singleplayer and online, and if it subsides after playing for a while?

Hi @KudosDude, we verified server #2732 and there were no apparent issues or unexpected downtimes, are you still unable to join it?

Could you please let us know the ping you get and ensure your console is on a wired connection?

Update regarding the armor padding issue: