Hugo

Hello, G-Portal has determined that there was an issue with the server machine, which was addressed today, apologies for the inconvenience.

Hi @Dzonatas, thank you for bringing this up, we were already aware of the issue but we’ll be sure to poke the team regarding it.

Hi @Smeetly, welcome to the community!

We’re currently looking into this issue, apologies for the inconvenience.

The workarounds suggested in the thread have helped other players in the past, so we suggest that you keep trying to reset the server to default settings and restarting the session, which usually ends up causing the issue to disappear.

Hi @Jackall858, thank you for bringing this to our attention, we’ve brought this matter up with G-Portal so that they can look into it.

EDIT: The issue has been addressed, thank you for your patience.

Hello @xBachelor1, welcome to the forums and thank you for reaching out, we’ll get in touch with you through DM to request that you run some network tests to help determine the issue.

Thank you for letting us know, we’ll reach out to G-Portal once more, apologies for the situation.

Hello @BazzaBaz, we’ve had to momentarily shut down a few servers to perform unplanned maintenance, which has just concluded, apologies for the inconvenience.

The issue has been addressed and the server is back up, thank you for your patience.

Hi, this matter has just been addressed by G-Portal, please don’t hesitate to reach out to us should you have any further issues.

Hello @Germanizzle, welcome to the forums and thank you for letting us know, we’re looking into it together with G-Portal.

Hello @Bonney, do you have any issues with other online games?

Please try running a network test and feel free to share the results with us privately through PM:

https://manuals.playstation.net/document/en/ps4/settings/nw_test.html

Additionally, we’d suggest that you try to perform a clean reinstall of the game or to ...

Thank you for providing thorough details on this issue, we’ve forwarded this information to our developers so that they can look into it.

Hi @MBdelgado, we’re aware of the issue and it’s being looked into by the developers.

Hello @Andy, unfortunately we’re unable to investigate issues with third-party controllers, apologies for the inconvenience.

Hi @SelleneHight, we’ve moved your post to the PS4 section.

Could you let us know on which server this is happening?

Did you try other official or unofficial servers?

Could you let us know what armor you had equipped on login, so that we can try to reproduce the issue on our end?

This should be the case, as we usually do so, although we have no further information to share at this time.

Hi @Byron2695, this was meant to have been re-enabled again but the change didn’t go through, we’ll rectify this situation as soon as possible.

Hi @Nox2010, have you tried to remove your character’s bracelet to force a respawn and see if the issue disappears?

What armor did you have equipped when you logged in, prior to the issue occurring?

Hi @liquidand, thank you for pointing this out, we’ll verify this matter as soon as possible.