Hugo

Hugo



04 Jun

Comment
    Hugo on Forums - Thread - Direct

Hi @Rylec, welcome to the forums!

Do you have any other TV or a monitor you could try using with your console to see if the issue persists, or a different cable?

Could you also try to disable Boost mode on your PS4 and changing the resolution to 720p in the video settings?

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    Hugo on Forums - Thread - Direct

Hi @Seikopathik, welcome to the community!

We’re aware of this issue and it’s being looked into by the team, although we’d appreciate it if you could share a screenshot of the exact area and position you logged out on when this happened.

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    Hugo on Forums - Thread - Direct

Hello @QKB, welcome to the forums!

We would really appreciate it if you could provide a screenshot of the exact area where you got stuck, you coud even do so without going back there by taking a screenshot of the in-game map with your cursor standing over the spot.

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    Hugo on Forums - Thread - Direct

Hi @Maddconan, welcome to the forums and thank you for your report, can you confirm that this issue happened during an online session?


28 May

Comment
    Hugo on Forums - Thread - Direct

Hi @Blasius, welcome to the forums and thank you for the detailed report!

Although this is a known issue, we’ll forward the information you’ve provided to our team.
There will be no need to share the servers.

Comment
    Hugo on Forums - Thread - Direct

Hi @Bonney, the current stats assigned to NPCs are intended as they are determined by the faction they belong to rather than their class.

As such, archers between different factions will have different stats, and in this case the Nordheimer archers are potentially stronger for melee engagements than others.

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    Hugo on Forums - Thread - Direct

Welcome to the forums @Ateshia!

Yes, this is a known issue that we’re looking into, apologies for the inconvenience.

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    Hugo on Forums - Thread - Direct

Hi @Berserk, thank you for pointing this out, we’ll send note to the team regarding the current behavior of this boss.

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    Hugo on Forums - Thread - Direct

Hello @TrioKsT, do they prevent you from opening and closing them when affected by this issue?

As the issue occurred consistently in the past days?

Comment
    Hugo on Forums - Thread - Direct

Hi @Moxin, are the consoles on a wired or wireless connection?

Did you always have this issue or did it only start after one of the latest updates?

We also recommend that you try the following steps:

Check out what is your current NAT type:
https://support.xbox.com/en-US/xbox-one/networking/nat-error-solution

Run a multiplayer c...

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    Hugo on Forums - Thread - Direct

As recommended in a previous post, you should first ensure that your save is stored on the XBOX cloud before attempting the suggested steps.

That will allow you to download the backup of that save if necessary.

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Comment
    Hugo on Forums - Thread - Direct

We’ll reach out to you privately to run some additional tests.

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    Hugo on Forums - Thread - Direct

Hi @hidetada.iwami, we’ll reach out to the server provider to determine the issue, thank you for bringing this to our attention.

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    Hugo on Forums - Thread - Direct

Hello @Bozzman, welcome to the forums!

You should be able to post screenshots now.

Regarding your death while being offline, there’s currently an issue with temperature bonuses not being correctly re-applied to offline characters after server restarts, this is being looked into and should be addressed in an upcoming patch.

Comment
    Hugo on Forums - Thread - Direct

Doing the factory reset keeping games and apps does not remove the game, it only resets firmware and settings for the console, as such we now suggest that you attempt to fully uninstall the game to clear all of its files and then installing it again, so that this time it downloads the latest version and help us determine if the issue could have been related to the patching process.

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    Hugo on Forums - Thread - Direct

Hello @AtrumVeho, welcome to the community!

There are no current plans to address either, as such we’d suggest creating a post on the Suggestions section with the changes or features you’d like to see added to this system that would allow us to gauge community interest.

Comment
    Hugo on Forums - Thread - Direct

Hello @Apol, do you have a second controller connected or swapped the main controller during play?

If Enable Thrall Decay is disabled, could you please try enabling it and restart the session to see if the issue is resolved?

Comment
    Hugo on Forums - Thread - Direct

Hi @GameCanine73, could you please try enabling thrall decay and restart the session to see if the issue is resolved?

If not, could you try to reset all settings to default?

Regarding world boss regen, this should only happen if they reset their aggro due to having no path to their target or being to far from their origin point, is this the case?

Comment
    Hugo on Forums - Thread - Direct

Did you also try to perform a full reinstall to ensure that there was no issue with the patching process?

Comment
    Hugo on Forums - Thread - Direct

You may post screenshots now.