Hugo

Hugo



02 Jan

Comment
    Hugo on Forums - Thread - Direct

Hello @AkkadianWarrior, is your system a desktop or a laptop?

In either case, both the standard 650 and 650 mobile are less capable than the minimum recommended GPU, which might be at the source of the crashes.

Are your graphical settings at the absolute lowest?

Have you tried running the game windowed with a lower resolution to see if it mitigates the crashes?

Comment
    Hugo on Forums - Thread - Direct

Hello @NORfem, guards should engage even when the owner is not present or offline, do they stand idle even if hit or if any building pieces are attacked?

Regarding server performance, could you state your server number and whether you have performance issues in other servers or singleplayer?

Comment
    Hugo on Forums - Thread - Direct

Hi @Summer, could you please state which server you’re currently playing on?

Did the issue only start occurring after the mounts update?

Comment
    Hugo on Forums - Thread - Direct

Unfortunately Trello is not fully updated, we’ll be sure to get into that as soon as possible.

Regarding this specific issue, it’s registered internally with the highest priority at this time together with data from several reports, and has not been dismissed in any way.

Comment
    Hugo on Forums - Thread - Direct

Thank you for updating the post with your findings, we’d advise also trying a Soft Reset, choosing to keep games & apps, as instructed below:

https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Please let us know if this helps.

Comment
    Hugo on Forums - Thread - Direct

@Whitequeen Should the issue persist, please open a new topic stating your connection speed, ping to the server, whether your console is connected through wired or wireless, and confirming you’re attempting to join a private online server and whether other servers give you similar issues or not.

Comment
    Hugo on Forums - Thread - Direct

Hey @Megaton238, we’re already aware of the issue with the Night Eye potion as it’s affecting all platforms, it should be addressed in an upcoming patch as it’s not functioning as intended.

Comment
    Hugo on Forums - Thread - Direct

Thank you for pointing this out @Megaton238, does it occur consistently upon entering the Palace?

Comment
    Hugo on Forums - Thread - Direct

Hello @xNoviaX, as it has been mentioned the team is aware and looking into this.

The issue seems to occur more frequently when changing from a one handed weapon to a two handed one, or vice-versa.

Please refer to the following video for a few workarounds around the issue:

Comment
    Hugo on Forums - Thread - Direct

Hello @FurgusFitz , we’ll reach out to you privately regarding this matter.

Comment
    Hugo on Forums - Thread - Direct

Hi @Megaton238, thank you for reaching out, we’re already aware of this issue and it should be addressed in an upcoming patch.

Comment
    Hugo on Forums - Thread - Direct

Hello @Megaton238, could you please share your current purge related settings values for both the online configuration form and the in-game admin settings and let us know how it has behaved in the last purge?

Comment
    Hugo on Forums - Thread - Direct

Hello @Anglinex, could you please try to press the Restore Defaults button and then attempt re-assigning the intended keybinding?

Comment
    Hugo on Forums - Thread - Direct

Thank you for the thorough information regarding the armor inconsistencies, we’ll be sure to forward this information to the developers!

Comment
    Hugo on Forums - Thread - Direct

Hi @Lazarus, welcome to the community!

We’ll be sure to register this issue for the team to look into, thank you for bringing it up.

Comment
    Hugo on Forums - Thread - Direct

Hello @tjhoban, do you mean that you have no information regarding the thralls showing up in the Event Log?

Comment
    Hugo on Forums - Thread - Direct

Hello @A_Turn_Of_Events, thank you for reaching out!

Are you on a wired or wireless connection?

What is your current internet speed and ping to this server?

Could you share more details regarding the area you’re trying to login into, such as the amount of thralls, player structures, placeables and light sources?

Comment
    Hugo on Forums - Thread - Direct

Hey @AlphaOkami, welcome to the forums and thank you for your report, we’ll register it for the team to look into.

Comment
    Hugo on Forums - Thread - Direct

Hello @Hellbell, thank you for sharing your findings with us, we’ll be sure to relay them to the team as this issue is being looked into.

Comment
    Hugo on Forums - Thread - Direct

Hello @Gedden, welcome to the forums!

Since the server has recently been restarted, can you confirm that you’re still having issues logging in?

Also, is your computer on a wired connection?