Hugo

Hugo



02 Jan

Comment
    Hugo on Forums - Thread - Direct

Hello @Turgron, thank you for reaching out!

Could you describe the exact steps taken for the disappearing item issue to occur?

Was the character overloaded at the time or did it have a large amount of items in its inventory?

Comment
    Hugo on Forums - Thread - Direct

Hello @CaptHowdy, welcome to the forums!

The team is already aware of the issue with thralls reverting levels and it’s being looked into with high priority.

Comment
    Hugo on Forums - Thread - Direct

Hello @CarlosMerkis, welcome to the community!

We’re aware of this UI issue and it will be addressed in an upcoming patch.

Comment
    Hugo on Forums - Thread - Direct

Hello @Rawflux, thank you for reaching out.

As you’ve updated the game from an older version, we’d suggest trying to do a clean install.

After doing so, please let us know if any graphical issues persist on either offline or online mode and, if possible, do share a short video recording that showcases the issue.

Comment
    Hugo on Forums - Thread - Direct

Hello @Breedi76, welcome to the forums!

Did the issue occur and persist even since you’ve started your singleplayer game, or were they visible at some point?

Even though the bar doesn’t show, are you still able to knock them out if you keep hitting them with a truncheon?

Did you try toggling the Show Name Plates setting off, restarting the game, then toggling it on again?

If the above does not work, please try setting your server’s admin settings to default and restarting the session.

Comment
    Hugo on Forums - Thread - Direct

Hello @Magica, thank you for reaching out!

Did you pre-order a digital or physical copy of the game?

Can you confirm that you’re unable to spawn it through the admin panel in a single player session?

If you’re able to spawn it through the admin panel there should be no issue with your DLC License and you may craft it through your inventory crafting menu ( not the crafting benches ).

If not, please try to use the Restore Licenses functionali...

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Comment
    Hugo on Forums - Thread - Direct

Hello @Iswut, thank you for bringing these issues up.

We’re already aware of them as they’ve been previously reported, in the future please refrain from opening a post with multiple issues and keep it to one per post as long as there isn’t any active topic already available.

Comment
    Hugo on Forums - Thread - Direct

Hello @Ayoshi, thank you for sharing this information with us!

Out of curiosity, did you happen to ever test using your wife’s profile in the first model of the PS4 before cleaning up the profile and drive?

Also, are both consoles connected to your router through a wired or a wireless connection?


27 Dec

Comment
    Hugo on Forums - Thread - Direct

We’ll reach out to you through PM to provide further assistance.

Comment
    Hugo on Forums - Thread - Direct

To report exploits and undermeshing locations feel free to DM me or @Ignasis, and be sure to include screenshots or video of the location and undermesh base, thanks!

Comment
    Hugo on Forums - Thread - Direct

Hello @Piercey123, we’re aware of the issues shared here and they will be fixed in upcoming patches. Unfortunately, due to the current festivities, our team’s ongoing patching efforts are delayed until early on next year.

Comment
    Hugo on Forums - Thread - Direct

Hi @Scumdog1980, this is a known issue that’s still being looked into, you may have to keep experimenting with different rotation and height values after using the auto-align functionality.

Also, be sure to remove any ceilings that might be present above the location where you want to place a large structure over foundations.

Comment
    Hugo on Forums - Thread - Direct

Hello @Scumdog1980, thank you for your report, we’ve registered the issue for the developers.

In the meantime, Muelee’s workaround is valid and should assist in ensuring that the newly placed building pieces can be rotated.

Comment
    Hugo on Forums - Thread - Direct

Unfortunately, as the issue may also occur with default characters, recreating a character would not effectively fix or prevent it.

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    Hugo on Forums - Thread - Direct

Thank you for bringing this issue up @Megaton238, we’ll be sure to poke the developers regarding it’s status.

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    Hugo on Forums - Thread - Direct

Hello @thebes, thank you for pointing this out, we’ll register the issue for the developers to look into.

Comment
    Hugo on Forums - Thread - Direct

Hello @DarkJedi, could you please share the exact coordinates for that spot, or a screenshot of the map open while pinpointing that location?

To get the coordinates you may follow these steps:

  • Stand in the exact spot

  • Hold down the following keys - Right Control, Right Shift, Right Alt

  • Hit the L key while holding the above keys

  • After a small window pops with the coordinates, release all keys

  • Press Left Control + C to copy the text

  • Post the coordinates here with Control + V

Comment
    Hugo on Forums - Thread - Direct

Hi @jockhorror, we’ve looked into server #1020 and it doesn’t show any anomalous statistics, do you have any issues playing in other servers?

Is your connection to that server stable outside of the high activity periods?

Comment
    Hugo on Forums - Thread - Direct

Hey @Zealous_Chaos, although this is likely intentional we’ll be sure to poke the developers regarding this matter for further consideration.

Comment
    Hugo on Forums - Thread - Direct

Hello @LittleWhispers, are you able to spawn the items through the admin panel in the single player mode?