Ignasis

Ignasis



06 May

Comment
    Ignasis on Forums - Thread - Direct

Hey @IPL_Victim

Thanks for the observation. We’ve sent note to our team to consider cleaning up the vaults’ floor every now and then.


05 May

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

We have already addressed this issue in a recent post:

Read more
Comment
    Ignasis on Forums - Thread - Direct

Thank you for the location. We’ve sent it to our team to see if we can identify the particular blocker in this case.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Twitchy

If you experience this issue again, could you record a small video showing these asset issues before the crash? If not, could you send us a screenshot of the map location where you experience this?
Since this is happening in a private server, are there any big player constructions around that area?

Thank you in advance.

Comment
    Ignasis on Forums - Thread - Direct

Hey @WelshBarbarian1

We have no control over private servers. Please contact G-Portal’s support so they can help you bring your server back up.
Thank you for reaching out and hope your issue can be solved in due time.

Comment
    Ignasis on Forums - Thread - Direct

Hey @HAILSTONE

There is currently no way to transfer ownership from a physical disk to a digital license. The only way is to acquire a game license from the MS Store. As @Lucidique mentioned, any previously activated or acquired DLC will still be available to download on the account you got it from.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Apol

Could you let us know a few details before we can relay this to our team?
Is this happening in an official server or in single-player/coop? When you mention that you kill the thralls, is this with every T4 thrall, or just one in specific?
Thanks in advance.

Comment
    Ignasis on Forums - Thread - Direct

Thank you for the confirmation. We’re going to ask our team to check these bonuses just in case there might be some issue with the UI not relaying the information in a reliable way (best case scenario) or some other issue that could’ve caused this.

Comment
    Ignasis on Forums - Thread - Direct

@Croms_Faithful
Could you please provide the exact location of this base just so we can confirm if any of these locations are the ones affected by the exploit fixes or by any other change included in the update?
A screenshot of the ingame map pointing at the location would suffice.

Read more
Comment
    Ignasis on Forums - Thread - Direct

Hey @Croms_Faithful

Since it seems there’s two threads about the same issue, please first let us merge both together to avoid having to answer to the same questions twice.

Comment
    Ignasis on Forums - Thread - Direct

Thank you, please let us know. If it’s a generalized issue, there might be a bug in there. Otherwise, if it only affects this thrall in particular, it could be that it’s a legacy thrall (some newer systems were known to possibly break on old thralls). Just to confirm before we pass the info to our team.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Jelostas

If you experience server stability issues in an official server, please let us know via our tool Zendesk at ...

Read more
Comment
    Ignasis on Forums - Thread - Direct

Hey @Darkzombie

Does this issue only happen with this thrall in particular, or does it show with any thrall in general?

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

There’s a confirmed issue about Fast Elevators not being available on the Library of Esoteric Knowledge in the Exiled Lands. We’re looking into this and it will be corrected in a future patch.
Sorry for the confusion.

Comment
    Ignasis on Forums - Thread - Direct

Hey @liquidand

@sestus2009 is correct. You can now use lesser tiers to replace a building piece if so desired.

Comment
    Ignasis on Forums - Thread - Direct

Hey @HypeR

We’ve merged your report into this one as both are highlighting the same issue.
We’ve notified our team about this issue :slight_smile:

Comment
    Ignasis on Forums - Thread - Direct

Thanks for the info @Zcarlett. We’ve sent it to QA to see if we can replicate this issue with an equivalent system build :slight_smile:

Comment
    Ignasis on Forums - Thread - Direct

Hey @KingKhaldazar

We’re currently looking into an issue with disappearing thralls that’s been reported recently. We’re trying to determine the cause for it at the moment.
Sorry for the frustration until we release a fix for this problem.

Comment
    Ignasis on Forums - Thread - Direct

Thank you for the confirmation. We’ve sent it to our team so they can look into it, but not seat on it for the time being.