They literally told us in a post not to log out or world hop, so I didn’t, and now I lose 3 hours of progress at hydra? Nice.
Sorry for the lost progress. We didn't know that a rollback would be required at the time, as its usually our last resort.
Hopefully when you're back in you get blessed with the best RNG to make up for it.
Why is there being a rollback? I was under the impression that rollbacks were only necessary if duping happened, or malicious things along thouse lines.
I logged on about 20-30 mins before the issues started, and was afking some NMZ while I was eating and only heard about the issues ~30 mins ago. I only gained like 100k xp in there, but it does feel really shitty to lose time I could have spent doing literally anything else. I resubbed a couple days ago after not playing the main game for like 1.5 years and I'll be going away for Christmas so I do feel pretty scammed. Trying to do my first COX before I go away.
If a rollback was being predicted, why could there not be a broadcast in the game if you're not experiencing site-wide issues? I literally only found out cause someone in a clan chat mentioned how we were the "survivors" and I thought it was really odd.
We do apologise for the progress you and the many others that were able to be logged in at the time will be losing, but its the only option we have to get everyone back in-game.
Hopefully you can get those gains back again. We didn't know a rollback would be required until just a few moments ago, and you'll notice a notification coming through in-game soon.
@jagexAyiza it means a lot that you would wake up early and tell us what’s up, I’m sure any negative comments are just from ragers, but we know you’re doing your best
We appreciate you! <3
I was on my HCIM killing one of the bosses for recipe for disaster and it appears as though I may die and lose everything. Will you be potentially restoring items?
Here’s a picture of what I may have lost: https://i.redd.it/tunzui4dg05a1.png
Might just make sure your account stays permanently corrupted for this one chief
Could we please get a ROUGH estimate on the expected time it will take to resolve the issue?
Can we expect to play tonight / this morning? Or are we looking at a sad weekend…?
Thanks in advance,
As soon as we're able to give an estimate I'll make sure to update the thread! At the moment we're just getting prepared for the rollback and will know more once that work is done and started.
Really sorry, as soon as we can I'll give an update!
Hi All,
Creating this thread so we can share updates in the main post rather than replying in comments.
As we're not experiencing site-wide issues, we are able to update our newsposts and will be updating the Game Status page with any new information alongside this thread.
15:05 GMT
The rollback is complete!
Players should be able to log back in and resume 'Scaping. We'll be monitoring the situation until to make sure things remain stable.
Thanks so much for your patience today!
14:00 GMT
Read more External link →The rollback is progressing as ex...
It was a good run, time to find a real job now I guess
I'm not sure if you guys are all in the UK but if you are bless whoever went into the office at 6am on a Saturday
Your sacrifice is appreciated
We're just wanting to get everyone back in-game making gains asap!
Hey all, you'll have to excuse my lack of direct input here as I didn't work on this poll at the time of it going live but I think I can provide some insight and clear up any confusion.
Shortly after the content went live, we realised (from your feedback) that this wasn't implemented as it was polled. We addressed this in a dedicated Reddit thread asking for Guardians of the Rift related questions for the Livestream that week.
This is the response we gave at the time:
Read moreThe Abyssal Lantern was blogged & polled as coming from the rewards shop, however, during development we changed this because developers realized it doesn't make sense thematically for a Saradominist Wizard to sell Abyssal-themed items. I...
Hey this probably doesn't mean much but for what it's worth, thank you very much for all the hard work you and the rest of the team do. Y'all get too much shit and not enough praise. Truly.
Really appreciate the kind words, it means a lot, truly! <3
Problem resolved, app didn’t auto update!
Awesome, glad to hear its sorted for you now. GL with your gains :)
Go to app store and update, had the same problem this morning
^ this! Make sure you're running the latest version of the app and you should be able to log in without any issues.
devtrackers.gg
