JagexAyiza

JagexAyiza



19 Jul

Comment

Originally posted by MrTiq

Yesterday I had 6 brimstone keys in a row, and today I had 5 superior foe’s in a row. Does this have something to do with it?

Damnit we were missing critical information!

Comment

Originally posted by Mortenrb

You have this great software that more and more players are using, the launcher. How much work would it be for you to be able to push the game status, and possibly even official reddits/tweets from the team, to the launcher?

It's possible and something we're actively looking into, but the focus right now with the Launcher is to ensure its functional and meets player needs.

It would be a huge improvement though for sure. I love how RuneLite include important information when you start the client, that has saved a bunch of questions in the past and I imagine news in the Launcher would be just as beneficial :)

Comment

Hey all, we typically update the Game Status page within a few minutes of noticing an issue where we feel like a resolution won't be possible in the time it would take us to update the page.

For those of you who don't follow the other social media platforms, this is the best way to keep informed. I'd recommend bookmarking this page, or just clicking the link found on the OSRS homepage listed under "Status".

Information I can share at the moment:

  • We have no current ETA on when the game will be back online, but the team are actively working on a fix and progress seems to be promising.
  • There are no current plans for a glo...
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Comment

Originally posted by zmathgonzo

Was in TOA when server update happened. Are we just minus 500k and the raid? Or will it log us back in to the raid same world?

If you were not in an active encounter (puzzle room or boss fight), it'd classify as you 'leaving' the raid. If you were in an encounter, it'd count as a death.

Sorry there isn't a nicer answer to give you on this one.

Comment

Originally posted by BigBitcoinBaller

Roll back incoming

There are no current plans for a global rollback. We'll post updates if that changes, but for now we're working with isolated incidents.


12 Jul


08 Jul


06 Jul


04 Jul

Comment

Originally posted by JagexAyiza

Thanks all, I've escalated it further internally and will keep you posted while I get the status page updated.

Edit: 00:35 BST - Sorry to those of you who can't login right now. Some comments suggest using mobile as a temporary solution if you're unable to log in on desktop. I'll be updating the game status page with information as soon as I can.

It appears the issue is now resolved. Please let me know if you're still unable to log in, otherwise happy gaming!


03 Jul

Comment

Originally posted by JagexAyiza

Are you still having issues? The team are aware but it'd be good to know if you're still unable to log in as I've been able to get in okay via the Launcher consistently now for the last 30 mins.

Thanks all, I've escalated it further internally and will keep you posted while I get the status page updated.

Edit: 00:35 BST - Sorry to those of you who can't login right now. Some comments suggest using mobile as a temporary solution if you're unable to log in on desktop. I'll be updating the game status page with information as soon as I can.

Comment

Are you still having issues? The team are aware but it'd be good to know if you're still unable to log in as I've been able to get in okay via the Launcher consistently now for the last 30 mins.

Comment

We were wondering whether this offer would be shared by others! I can confirm that it's legitimate (checking the sender info, seeing your RuneScape character names, and logging into your account on the official OSRS website to see if the offer is there are all great ways to verify!).

Whilst this particular promo is temporary, we may run them again in the future so make sure to upgrade to a Jagex Account and opt-in to emails to be eligible for offers like this.


02 Jul


01 Jul