JagexAyiza

JagexAyiza



04 Mar

Comment

Originally posted by creepyzaptor

Sick, hope it gets shown at the Q&A community portions /u/jagexayiza

It would be rude not to, this is awesome!!

Comment

Originally posted by usernameis-taken

It appears to still be down for Game Center through iOS

Yeah it appears you're right, I've just had a few reports suggesting that to be the case.

The team are aware and investigating. I'll update my comment as soon as it's fully confirmed. Thank you!

Comment

Originally posted by Jamily_Foolz

Will there be a rollback for the players who have been able to stay online?

No there will not. No rollbacks are planned at all, it's just that some players may have lost the last 15 minutes of progress since they last logged out but don't anticipate this being a huge number of players.

Comment

Originally posted by gnarwondering

From here on out add a sign to the server room saying "no food or bevrage allowed! The death of uim will be on your heads" .

Also put every in rice

Also dont blow in the cartridge

Smack the side of the server box and "work" usually fixes most problems!

Imagine being the one who spills cola and caused the entire RS playerbase to stop playing for a few hours...

That's not what actually happened btw, but an interesting scenario to think about!

Comment

Originally posted by hey-boss

All good, you guys as an team are a true inspiration, what an amazing team you guys have, you guys are like the justice squad together, whatever happens, you guys will get trough it, and we as the people we hold our faith on you guys, so take your time, do what you guys need to do, we will wait patiently! And thanks for being awesome ayiza & rest of the team!!

also with much love and respect: *wink* raids 3 *wink*

If we were actually the Justice Squad, which mod would play each character do you think?

Thanks for the kind words and being patient! Hopefully we're not waiting too much longer <3

Comment

Originally posted by jazzcigarettes

as someone whos been repeatedly failing corrupted i feel flexed on lol

Honestly it just takes time. I was awful (I still am) but after a while I started getting used to it - I think getting prep down is the key so you can go against the Hunllef more often. Don't panic when you're in the room and the tornado things appear, take your time and stay and full HP/Prayer.

You'll be a pro in no time!

Comment

Originally posted by hey-boss

Ayiza the servers appear still offline for me? is this supoust to be?

Heya, yeah there are still issues at the moment. We're working hard to get them resolved and will share more info when we can, but for now you'll have to wait until you're able to log in again... Sorry :(

Comment

Originally posted by TheFapIsUp

Sounds awfully a lot like a DDoS. Especially since some people have been able to (albeit super rarely) to get in during the downtime.

The issues aren't being caused by external attacks such as a DDoS, which is great because it means we can fix it, just taking more time than we'd like unfortunately :(

Comment

Originally posted by kyleabbott

i leave for 20 minutes to take a shower dammit i was trying to be civilized

At least you're clean now!

Comment

Originally posted by sharpshooter999

I'm looking forward to it, I haven't played a Zelda game since Twilight Princess on Wii

It's a fantastic game! I'd love to go back and experience it for the first time again :)

Comment

Originally posted by NooitRS

u/JagexAyiza

Are there actual technical issues with the loginservers and such, or is RuneScape facing any attack? Or is that something you can't talk about?

We're experiencing some technical difficulties rather than it being anything caused by external attacks.

Hoping we won't have to wait too much longer now, I need to get my daily Corrupted Gauntlet completion!

Comment

Reposting this as the news portion of our website is down, and without checking the comments of the previous thread you couldn't see that info!

Edit @ 20:15 GMT: Work is still continuing to restore our login services - we have no significant milestones to report just yet, but good progress is being made. We hope to have more substantial news to share soon.

Edit @ 20:40 GMT: We are happy to report our login servers are now coming back online and all services should be restored as normal.

We'll continue to monitor the situation going forward.

We thank you for your understanding and patience during this period and apologise for any inconvenience.

Edit @ 21:43 GMT: It appears some users were experiencing problems logging into OSRS Mobile via Google Play/Game Center accounts. This should now also be resolved!

Comment

Originally posted by [deleted]

[deleted]

Yep they're still not fully operational yet, hence the intermittent access. We'll publish a post to say when they're back up again fully.

Sorry about this :(

Comment

Originally posted by WalkingTheLines

I noticed the weekly Q&A didn't start on time. Is it still going to happen today or no?

Unfortuantely there won't be a Q&A this week as we're working to resolve the server issues and keep everyone informed along the way :(

We'll make up for it next week, sorry!

Comment

Originally posted by Sir_Suh_Dude

The link here is dead (for now) until Jagex can resolve the issue with the news module.

Please click here for information on the log in issue

Thank you!

Comment

Originally posted by varrock_dark_wizard

Crap, and I was doing zeah favor before logging out :p

Thanks for the hard work today

I feel for you... hopefully your favour remains intact!

Comment

Originally posted by kukkelii

Yeah we're aware, the issues are also impacting some other services other than just login servers - the news module being one of them :(

It should be back up soon, in the meantime we're updating this Support PSA: https://support.runescape.com/hc/en-gb/articles/360018273338--04-Mar-Unable-to-access-the-game-UPDATE-

Comment

Update: We're hoping to bring our login servers back up within the hour.

Upon login, it's possible that some players may find they have lost up to 15 minutes of progress.

Apologies for the inconvenience, and we'd like to thank you for your patience.

Edit @ 18:40 GMT: We're investigating renewed reports of login issues.

As earlier, we'd recommend avoiding dangerous activities, and world hopping until further notice.

We're sorry for the inconvenience, and we'll update you as soon as we have more to share.