JagexLight

Hey, I'm sorry that you're not a fan this week. :( ...I completely understand that you see this content as too niche, which is absolutely fair! This content offers players the ability to replay iconic quests which is something we can't offer on the main game for technical reasons and we think it is relatively low-cost to create as well.

We'll be sharing news about upcoming content in a Winter Summit-style stream. I can't give a date on when you can expect that, but it's worth letting you know. You want to hear about future updates and content and I totally understand the frustration if you're seeing weekly game updates which you're not interested in. Hopefully the Summit will help to fix that!

Eh it depends. Sometimes we can’t answer the most requested ones even if they are highly upvoted. Because of several reasons maybe we can’t talk about it yet or maybe there’s no dev who will be on to answer it. I collect questions based on the theme of the stream and what the devs can/are willing to talk about. The ones with high upvotes suggest most people want to hear the answer to them, so I try to get those in first. And if they don’t go in I will still try to chase up answers for them and put them forward to the team internally. I can try to get questions in the stream regardless of their upvotes on Reddit if I’m tagged :)

We also have a weekly meeting to discuss player suggestions, so sometimes played questions will instead go there as they are more suited for that meeting instead.

Hey, it depends on the theme of the Q&A but I’ll usually put a thread up on Reddit and also take a look at what the community has been asking about. If it’s a themed Q&A then most of the questions will be related to the theme of that week’s update. For example the next update is Quest Speedrunning so I’ll probably have the devs on for that and find questions relating to it.

I can't unsee this

Congrats, gamer! Must feel awesome!

Hey. I think someone raised this to me in the game update thread, I sent it to the team and it can be fixed next week. If it’s a really urgent issue let me know and I’ll make it clear when we have our game update meeting tomorrow

fixed ty

Thank you both. It seems the issue with the helper interface being 'cut off' has been raised last week so we are aware. I can confirm a ticket has been created for it which means it will get round to being fixed at some point. I don't know yet when the fix will go out.
Fixes for mobile/steam go out when we apply engine updates. Updates to our engine are less frequent than our game updates, generally every 6-8 weeks. That might be why fixing bugs on mobile and steam feels a little slower for players.

Thanks for the detail. I really appreciate it. It looks like a pretty complex issue especially as it's been known for quite some time. I've brought it up again today to let the team know that it is still an issue and effecting sentiment/enjoyment of the App. I can't promise a fix anytime soon, but this issue, along with freezes/crashes are the two biggest issues I've seen, which should get priority over other small fixes if we can determine the cause.

I just asked the team thanks for your patience as I look into this. It's a long standing bug. If we could make a list of all the NPCs people think it affects we could try and go through them. This is mostly an engine issue that we have to do to fix it, which we are waiting on, and we're basically just bandaid fixing them one by one rather annoyingly. So if you have the NPC's name we can apply a fix

This has been raised last week internally, have re-raised it again. It's currently a known issue but I'm not sure when a fix will be.

That sounds right, it was fixed after a player raised it to us here: https://twitter.com/livey_/status/1577600505936859136?s=46&t=hAaYQGGoQTozgK9oYY3KYw

Hey, can you give me a big more detail on the bug with the Mobile Task Helper Interface? I'll make sure to pass this over to the team. I am assuming it's glitchy/weird but any information helps for me to provide a bug report to assist our QA team. This also includes any info about the device you're using and anything else that is related to this issue :)

Hey, I've just checked this with the team. It's not in our current schedule and from what I've heard back we're not looking to do this. This was also not polled, but I am happy to pass your feedback on about it.

Hey, I believe this part is in reference to this thread player thread, which raised to us that previous mechanics got borked unintentionally with no patch notes after last week. This was unintentional and corrected today. Does this help?

Our mobile team would be interested in further information about this. I don't doubt that you're not the only player experiencing this but the difficulty is that there might be multiple reasons for this happening for which we can't determine what is the cause. It could be your device, the location of the game you are in or something else. If you can attach any information that can help us determine the cause, I can pass it on. This is the first time I've heard about disabling timers to fix the issue though so that might be worth following up.

Hi! Being persistent with constructive feedback is good don't worry! Sometimes we can't always respond to your original comment so following up is always helpful. I have given this feedback directly to our team working on the enhanced client and they are open to making a change here, but they can't say much in the way of when we'd get it out, yet. So, no ETA because it needs to be prioritised amongst other work, but we'll look to spin up a ticket for it and we acknowledge there is an issue.

I'm glad to hear this! I was a bit worried writing this section that people might take it in the wrong way as if we're penalising everyone, but hopefully this helps everyone have a much more enjoyable experience

It's the Boss Log and the Slayer Log. Looks like the picture is incorrect so I'll remove/change it!