Kay

Kay



02 Nov

Comment
    Kay on Forums - Thread - Direct

Damn. Thanks Teel. We will keep you all updated when we try one of the other changes.

Comment
    Kay on Forums - Thread - Direct

Thanks for checking Teel. We ran a script that worked in test, looks like it didn’t work for all in live. We have other options we are testing right now, hang tight.

Comment
    Kay on Forums - Thread - Direct

It was never an option to say it was the same bug - I’m not going to knowingly provide false information.

So if my options are to stay silent on an issue that is impacting so many of our players, or let our players know what is going on, I’m going to let our players know what is going on.

Comment
    Kay on Forums - Thread - Direct

We are tracking work on the hatchet damage issue, yes. I don’t have an ETA right now though.

Comment
    Kay on Forums - Thread - Direct

Yes, that is what we are tracking/working on now.

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    Kay on Forums - Thread - Direct

We are working on addressing bugs for the fire staff and ice gauntlet for one of our upcoming patches. Which bug are you asking after specifically?

Comment
    Kay on Forums - Thread - Direct

Once we have testing programming set up, the announcement will go out. I do not like to announce fixes or changes or even testing opportunities until I have a shippable product in my hand.

All I can say for now, because this is what is for sure, is that our Community Managers are owning the communications around any testing opportunities that come up.

Comment
    Kay on Forums - Thread - Direct

Setting up a PTR takes a lot of work and the live issues are taking priority right now. My understanding is that we fully intend to get you to break our future builds (not all of them, most likely, but the chonky ones I think are the focus) before we set them live.

Community will post updates on testing opportunities as they become available.

Comment
    Kay on Forums - Thread - Direct

Working on this one too. Hope to have a change out soon but it requires work from not just the game team, so there’s a ton of coordination happening to get this one addressed.

Comment
    Kay on Forums - Thread - Direct

I’m being sincere when I say it’s not funny. We worked really hard to get those changes that addressed the exploits from Closed Beta, and for another issue to show up that looks exactly the same, negates our work completely.

We created this game for you all, and issues like this one, where it looks like we are ignoring something that we all consider a huge problem, make it seem like we don’t care. We care a lot. And I’m sorry that this is happening.

Comment
    Kay on Forums - Thread - Direct

Nope, wrong. What I said is correct. We fixed the ones from Closed Beta.

Comment
    Kay on Forums - Thread - Direct

We have a fix that is set for overnight validation testing; if all goes well with testing, we will push the change to the game. Customer Support is taking action against players to engaged in these exploits. As far as the impact on the economy, our economy team is leading that investigation and will determine any next steps.

@GoodLA correct, it’s not done the same way in data but to players the actions are the same. I understand why it looks like we haven’t fixed something when the repro is the same, and that sucks for everyone because it is actually new, but looks old.

@allenandginter...

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Comment
    Kay on Forums - Thread - Direct

The dupe issue we fixed for Closed Beta was fixed. That’s why it didn’t exist in Open Beta.

The issues you are seeing now are a different root cause than from previous alphas and betas, and we are indeed looking into them, and actively working on getting them addressed as fast as we can.


30 Oct

Comment
    Kay on Forums - Thread - Direct

We are targeting soon-after though, and our team is working through the weekend to get that done.

Comment
    Kay on Forums - Thread - Direct

We need to be cautious with this particular fix. It requires quite a bit of testing, which in itself is not simple, before we can feel confident that it won’t muck anything up further for you.