Kay

Kay



30 Oct

Comment
    Kay on Forums - Thread - Direct

Was there a communication setting a specific date for when some servers would be locked?

Comment
    Kay on Forums - Thread - Direct

Hey all, we are working to get this fixed for you. It sucks, I know, and we want you to play with your friends just as much as you do. At this moment we are working to gain confidence in a potential fix. Once it is validated we intend to get it out to you ASAP. Hang tight.

Also, we are not ignoring you, it is never our intention to make you feel like you’re not being heard or taken seriously. We are just way heads down in figuring these issues out.

Comment
    Kay on Forums - Thread - Direct

Got it - I’m pretty sure that we are already working on that too, but I’ll make double-sure.

Comment
    Kay on Forums - Thread - Direct

Hey there, that’s unfortunate to say the least. I’ve talked to the team that owns the quest and AI, they are working on fixes now, but those will need to be validated/tested before we can ship them. Hang tight.

If you come across any other issues continue to post in the forums, as well as in-game using the Game menu.

:vulcan_salute:


16 Oct

Comment
    Kay on Forums - Thread - Direct

We investigated this and looked at options for rollbacks, but unfortunately the long term disruption from rolling the world back at this point (housing and station persistence concerns mainly) is too great. The world has come back online without a rollback.

Stopping the events before they happen is an incredibly high priority for us. The behavior of these world-time events is complex, and not necessarily the same across worlds. We are investigating and alarming those events as we learn more.


15 Oct

Comment
    Kay on Forums - Thread - Direct

Bonjour à tous,

Les dernières phases du système de transfert de serveur ont été testées et sont prêtes à être mises en place, mais nous avons pris la décision difficile de retarder l’ajout de cette fonctionnalité jusqu’à la semaine prochaine. Il s’agissait de trouver un équilibre entre le respect d’une date que nous vous avions annoncée précédemment et la perturbation d’un déploiement pendant une période de grande affluence (le week-end).

Nous avons travaillé sur cette fonctionnalité sans relâche chaque jour pour respecter nos estimations de date, mais la sortir maintenant signifierait des temps d’arrêt, des changements dans l’équilibre du serveur en fonction des transferts, des guerres qui pourraient ne pas se faire en raison des changements de liste de joueurs, etc.

Vous pouvez vous attendre dans un avenir proche à plusieurs communications de la part de notre équipe, y compris sur des détails un peu plus spécifiques comme la façon dont nous déployons la foncti...

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Comment
    Kay on Forums - Thread - Direct

Hallo zusammen,

die letzten Vorbereitungen des Charakter- bzw. Weltentransfer-Systems wurden abgeschlossen und alle notwendigen Dinge getestet, so dass das Feature nun theoretisch zur Aktivierung bereit ist.

Nach einiger Überlegung, wann der beste Zeitpunkt dafür wäre, das Feature für alle freizugeben, haben wir die schwierige Entscheidung getroffen, noch bis nächste Woche zu warten. Dies war ein Balanceakt zwischen a) der Einhaltung des von uns angekündigten Datums und b) der möglichen Störung eures Spielerlebnisses - durch das Aufspielen des Features in den Zeiten wo ihr am meisten spielt (am Wochenende).

Wir haben jeden Tag ununterbrochen an diesem Feature gearbeitet, aber es jetzt zu veröffentlichen würde weitere Ausfallzeiten (Wartungsarbeiten) und Server-Balance-Änderungen aufgrund von Transfers bedeuten. Zudem würden möglicherweise auch geplante Kriege usw., aufgrund Aufstellungsänderungen, nicht stattfinden können.

In naher Zukunft könnt ihr weite...

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Comment
    Kay on Forums - Thread - Direct

Hi everyone,

We have the final pieces of the server transfer system tested and ready to go, but we are making a difficult decision to hold it until next week. This was a balance call between honoring a date we told you to expect, versus the disruption of a deployment during a peak play period (the weekend).

We’ve worked on this feature non-stop every day to make good on our date estimations, but releasing it now would mean downtime, server balance changing based on transfers, Wars that might not go through due to different rosters, and the like.

You can expect several communications coming from our team in the near future, including more specific details around how we are rolling out the transfer feature and a deep dive into the lessons we learned these past couple weeks.

I sincerely want to thank you for sticking by us through the ups and downtimes.

Thank you,
Kay


11 Oct

Comment
    Kay on Forums - Thread - Direct

Hey pals of mine, I would post this in official news but our Community Managers (rightfully) won’t give us devs the keys to the forum-kingdom :wink:

To address the issues on Celadon where wars triggered and completed prematurely, we’ll be continuing our downtime to roll the world back to 8:05pmPT, before this issue occurred. We will not be rolling back your characters or impacting character data.

When the world is back online, if you continue to see any issues after the rollback is complete please return to this thread and let us know what you are experiencing so we can determine next steps.

It shouldn’t be too much longer now. Thanks for your patience. :vulcan_salute:


07 Oct

Comment
    Kay on Forums - Thread - Direct

Maybe someday :wink: but wouldn’t that ruin the surprise part of what I said?!

Comment
    Kay on Forums - Thread - Direct

I can’t speak to whether this or something similar would make it into our roadmap for the near or far future, but I can say that this is a super interesting idea and we are ALWAYS looking for new and fun/exciting opportunities to surprise and delight our players. You’ve got a lot of those elements covered here.

Thanks for putting in the effort for this idea and posting @KCThePandaman! I’ll noodle it over with the team. :vulcan_salute:


06 Oct

Comment
    Kay on Forums - Thread - Direct

We enjoyed the stream @Orion_Pendragon - a comment from one of the devs “i thought i was the only one who just goes around alone crafting! i need to follow” Keep on keepin’ on. :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

Heya Hiply! Good to see you back in Aeternum and the forums :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

Someone from Community should be posting shortly about the US East servers. I hear you on the posts, and we are working to get notifications out sooner in the future - in the meantime, I ask for some forgiveness in these first few weeks as we scale up and work on getting fixes out ASAP. :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

There is incoming downtime in about 8 hours - all servers will be restarted as part of that downtime. :vulcan_salute:

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Comment
    Kay on Forums - Thread - Direct

The return of Orion. We are heads down with upcoming fixes, but I’ll let the team know once the stream is live. :vulcan_salute:


02 Oct

Comment
    Kay on Forums - Thread - Direct

We addressed this issue on Pyrandia a couple hours ago, are you experiencing the expedition issue right now?

Comment
    Kay on Forums - Thread - Direct

Hey all, We had reports of an issue with the expeditions which requires a restart on some worlds. Should only take 20 minutes or so.

Comment
    Kay on Forums - Thread - Direct

Here’s a haiQUEUE for you, our wonderful players:

Tis not much longer
This queue is temporary
Refrigerator

:vulcan_salute: