Luxendra

Luxendra



21 Oct

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    Luxendra on Forums - Thread - Direct

I’ve provided some answers below!

You shouldn’t lose your faction level when you transfer.

Q: Are the tokens 1 per account or 1 per character?
A: Tokens are one per account. If we find transfers have created an imbalance on particular servers, we can re-issue tokens for those affected.

Q: Do you remain in your faction or will you have a chance to go to a different faction? What if I have already changed factions once before transferring?
A: Your faction status will be the same after transferring.

If you’re looking for more answers, check out our megathread here: ...

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    Luxendra on Forums - Thread - Direct

Hey! The team definitely understands your frustration with questing as a solo player. I invite you to take a look at a statement from Critias that may help!

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

We are aware of a small number of players who upon transferring become unable to save their progress on their new server. We’re working to address this for those affected, which we believe we can accomplish with data changes not requiring a patch. We will update when we’ve corrected the problem.

For anyone taking advantage of the gold duplication bug, appropriate action will be taken as it is considered an exploit.

Thank you for your patience and understanding!

Post
    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

Recently, we encountered an issue where the housing UI incorrectly stated that the house tax would have a 50% discount but players did not receive this discount when purchasing their first house. In the 10/19 patch, we updated the housing UI to reflect the proper price.

Due to incorrect messaging around taxes for first time homebuyers, in next week’s update, we are granting 2000.00 gold to anyone who purchased a house between launch and the 10/19 update.

We hope you continue to enjoy New World and your house!


20 Oct

Comment
    Luxendra on Forums - Thread - Direct

Both of your questions were answered here :slight_smile: [Megathread] Server Transfer Questions Megathread

  1. Q: Are the tokens 1 per account or 1 per character?
    A: Tokens are one per account. If we find transfers have created an imbalance on particular servers, we can re-issue t...

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    Luxendra on Forums - Thread - Direct

It’s on the known issues list! Team’s looking into it :slight_smile:

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    Luxendra on Forums - Thread - Direct

It’s on our known issues list! Team’s working on a fix :slight_smile:

Comment
    Luxendra on Forums - Thread - Direct

Thanks for reporting this! I’ve asked our team to look into this issue.

Comment
    Luxendra on Forums - Thread - Direct

Hi everyone! Server transfers are live in all regions! With that, we’ll be closing down this thread. Thank you everyone for your patience and understanding while we worked to release this feature!

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

US-East, Central Europe, and US-West all have server transfers available now!

Thank you for your patience and understanding while we worked to release this feature.

Go find your friends and we’ll see you in Aeternum!

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    Luxendra on Forums - Thread - Direct

Annwynn is back up!

Thank you for your patience and we’ll see you in Aeternum!

Comment
    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

Thank you for your patience! We will be opening server transfers up for the rest of Sydney and for all of South America.

You will see this functionality enabled in the Shop page at 12:30 PM PT/ 5:30 AM AEST.

We will observe the performance in these regions and update this thread when we have more information to share.

Thank you for your patience and understanding!

Comment
    Luxendra on Forums - Thread - Direct

I appreciate that this is turning into a meme thread but wanted to provide an update:

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    Luxendra on Forums - Thread - Direct
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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

We are receiving multiple reports of crashes and time jumps for Central EU: Annwynn and will be taking this server down for maintenance at 12:15 PM PT / 9:15 PM CEST.

Estimated downtime is approximately 120 minutes (~2 hours).

We will update this post when we have more information.

Thank you for your patience and understanding!

Comment
    Luxendra on Forums - Thread - Direct

Yes, we’re aware and have already surfaced this to the team who are actively looking into this as well as the crashing issues :slight_smile:

Comment
    Luxendra on Forums - Thread - Direct

Doesn’t appear to be a restart-fix kind of thing unfortunately.

Comment
    Luxendra on Forums - Thread - Direct

The development team is still looking into this issue. We appreciate your patience!

Comment
    Luxendra on Forums - Thread - Direct

Yes, the dev team is already looking into that issue. I’ve informed them of the jump in time as well that they’ll look into.