Magyst

Nope. The current items in the event store will remain. You still have plenty of time to pick them up. :)

These tiles should not be live at the moment. I'll take a look at this.

Apologies on the confusion. Both Wukong and Dragon's Fist will be available on Friday the 24th at 7pm.

Over the course that this issue was taking place.. we saw several reports. But it only took 1 report of inventory loss for us to start mass investigating how widespread the issue was from both reddit reports and non reddit reports.

Not all reports of inventory wipe were actually factual as we were checking every players account. After further digging, we only found a very small (.01%) that hit the issue causing the wipe.

" I noticed that after farming rocks for rough ore and minerals, that the number of stacks that I thought that I was supposed to have, weren't there"

Correct, this is a safety measure that prevented further loss of player inventory. This measure was only in place for a short time as we were deploying the server fixes. Items farmed weren't saved.. but neither were traps and ammo spent.

Definitely not meaning anything negative here (I promise!). I was just referring to that specific play style.

Hey everyone,

We wanted to give an update on where we’re at with the inventory wipe issue.

What happened?

Shortly after 11.40 launched we saw a single report of a player reporting loss of backpack and storage inventory. At the time, this seemed likely related to the server performance issues that also surfaced with the release.

We focused efforts on increasing server resources and fixing an underlying memory bug to make sure that these server-wide issues were resolved. Additionally, we deployed a server patch with additional protection against the backpack and storage wipes, independent of the server performance fix.

The inability to build is a direct result of loss of backpack inventory and both are rare instances that impacted less than .01% of the player base.

The inability for impacted players to save changes to their backpack, meaning items farmed would not save to your inventory or items used would not be consum...

We've seen the concerns around this specific topic, especially with the most recent discussion threads on combat score + rewards. We're making some further adjustments in 12 to help accommodate players who get matched with trappers. We definitely want to prevent players from leeching... but we also want to prevent players from intentionally edging out other players from getting rewards by trap spamming.

Yep! Directly related. There is an odd bug where severe instances of server lag can push players back to the tutorial. This doesn't impact game progress. You can leave the tutorial and it will place you back on the map / front end.

Hey everyone, just to give an update on where we're at:

We've released some server fixes that solves the more severe cases of de-syncing that's occurring. However, There are several cases that we're still investigating. Server metrics are showing improvements but we're still encountering some spikes and intense server load under some scenarios. The team is diving in and taking a look at what's causing the increased load and we hope to have an update for you all soon. Thank you!

So far the reports both internal and external aren't super widespread of inventory wipes. I've reached out to players reporting this and grabbing their account information for further investigation. Definitely seems related disconnects between client and server due to the current lag. However, the wipe isn't impacting every player.

We've released some server fixes that solves the more severe cases of de-syncing that's occurring. Inventory loss shouldn't occur since the fixes but we're still keeping our ear to the ground. By no means am I saying the lag is completely resolved completely.

When we made changes to the Gas Trap.. the effect duration perk wasn't functioning correctly (at all). With v11.40 the perk will not properly add duration to the poison cloud.

Hey everyone, Thank you for the reports on the severe server lag. We've added a few server fixes that should reduce the lag significantly.

We're looking into the other issues that have been reported since this updates release.

Either Kyle turned sweaty or Jilly is spreading her toy magic all over Homebase!

We're taking a look to find out what caused Heroes to have this new look. Thanks for the report!

Thanks for the heads up! We've been taking a look into the server performance and are working on getting this resolved. We've implemented a few fixes this morning that should help with the lag and hitching. This is also related to the kicking back to the tutorial. We're still digging to find and resolve further issues.

u/PeintMahler Can you check your DMs for me please?

Thank you!

Hey u/Penny_is_Thicc, do you mind checking your DMs for me? I need some more information from you.

Thanks!

Thanks for the heads up! We're currently investigating this. Please follow the Trello Card for updates.

Correct, there isn't a way to prevent that behavior. If players want to spam traps in missions then that's totally fine. We just need to make sure other players aren't punished when they have a trapper on their team.

Actually, in this case, we didn't encounter this issue in our testing and the Seeker was working correctly before launch. We're looking into the Seeker and the current bugs associated with it.

The system is in place to prevent players from completely afking in game and getting the same rewards of someone who fully participated. This was by far one of the biggest issues found on this sub and from the in-game feedback.

We still have some adjustments to make to prevent players from intentionally spamming traps to swing the score to a point where no one else gets rewards.