Mayra

Greetings Exiles,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for this report. Could you share a short video showing what you see in-game, please?

We appreciate your support.

Greetings,

Thank you very much for this video and for your report. We will forward the link to our team for more investigation.

Have a great day!

Greetings,

Thank you for the additional information. We’ll ask our team to investigate this.

Please let us know if you notice any other issues during the Public beta.

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode did you notice this on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings @Wak4863,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing in the Public Beta? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Greetings Exiles,

Thank you for this report. Could you share a short video showing what you see in-game, please?

We appreciate your support.

Greetings Exile,

Thank you for reaching out to us. Have you tried entering the dungeon and standing still in it for at least 60 seconds?

We understand this is not optimal and we are working on improving it for future updates.

We hope this helps for now.

Greetings Exile,

Thank you for your report. Please follow the steps to recover the missing files:

1. Open the Xbox app for Windows.
2. In My Library, select the game title.
3. Select the More options (…) button and choose Manage.
4. Select Files and then Verify and repair.

If the issue still persists, here are some other troubleshooting articles for the Game pass version.

Please let us know if you need further assistance and we’ll be glad to review your case. ...

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share your character and clan names, please?
As well as the exact location and date when the stone was placed and then the date when it disappeared.

Please reach out in private tagging @Community if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you share with us some examples of items you tried to craft with Eldarium on the server without mods?

We await your reply.

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server number/name.

Additionally, can you share some screenshots to better display the situation?

Thank you in advance.

Greetings,

Since this issue seems to only occur on Xbox we changed the thread to the correct section of the forum. Please let us know if the is still an issue after a new update arrives.

Thanks for understanding.

Greetings @learuis,

Thank you for your report. Can you share your saved file with us?

Please upload it to Google Drive or to a similar platform and share the link for download with us.

Make sure to reach out in private tagging @community if you prefer.

We appreciate your assistance in this investigation.