Greetings Exile,

Thank you for your report. Could you share a short video better displaying the issue?

Thank you in advance.

Greetings Exiles,

Please check the latest announcement on the stability issue:

Greetings Exiles,

Thank you for your reports. Can you please let us know the server number or game mode where you experienced this issue?

If on official server, please also share your character and clan name. As well as the location of the missing followers prior to the update.

Thank you in advance.

2 posts were split to a new topic: Followers disappeared with no trace

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket, make sure to state this is not a report on another player and just a request for help with those structures.

Greetings Exile,

Thank you for reaching out to us. Servers are restarting to pick up the change that solves this.

We appreciate your support.

Greetings @Treeyou_anyone,

Thank you for reaching out. Unfortunately, the work is ongoing and was not included in the Age of War release build.

We hope to have a solution in an upcoming update.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can assist you with your purchase.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for your report. Can you please share a picture or screenshot of the issue?

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share a short video better displaying this issue?

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share your character and clan name with us? Or your FuncomID with its numbers.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exiles, a new Age approaches us!

From the new Chapter on, when you login into an Official server you will be prompted with the full version of the Official server’s guidelines. Please read it carefully and make sure your clanmates do it too.

The guidelines are available here in the forum and on our ...

A new version of the guidelines was posted on 21/06/2023.

Announcement:

Official servers' guidelines

Introduction

Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement.

By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines.

Please read through and consider the spirit of the guidelines, not the specific wording.

We reserve the right to modify these rules. We will notify players in advance of any changes.

Official Server Building Restrictions

Please remember that other players share the server with you. Do not restrict access to unique or high-value in-game content.

Specific cases that represent unique, high-value content or behavior that prevents other players’ gameplay:

• Blocking of content in the game, such as dungeons, obelisks, lore stones, recipes, resources, unique NPCs, and other areas ...

Greetings @stelagel, and thank you for testing it out!

I’ll refer the information to our team to make sure everything is as intended.

Regarding your Crom coins:

Please submit a ticket to our Help center or via the in-game Request help button so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

In the future, please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version...

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket for feedback regarding the actions taken by the Help Center. Make sure to select “Report a player” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

Greetings Exiles,

Thank you for your report @Medark. Could you share a picture or screenshot of the map showing where you are trying to build/expand you base?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Edit: It seems that the server is PvE and for that it blocks the use of avatars.

I misunderstood the setting line “AvatarsDisabled=False”. It is not, not disabled

My apologies and thank you @stelagel for the double-check!

Greetings Exiles,

Please let us know if the situation still persists and feel free to reach out to our Help Center so they can check your account’s entitlements for issues.

Thanks in advance.