Mayra

Greetings Exiles,

The situation with purchases on Steam and Playstation is now solved. You should be able to proceed with the purchase and complete it as intended.

If you still experience issues try to restart your game. And if it still persists please contact our Help Center and s...

Greetings @oolino,

The update is already available on all platforms.

Please try to restart the store app to pick up the update. We hope this helps!

Greetings @Denversetti,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

@Sermok, please also reach out to the Help center for more information.

Make sure to select “in-game purchase” as the issue type.

Thanks in advance.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @josh1,

The update is already available on all platforms.

Please try to restart the store app to pick up the update. We hope this helps!

Hey,

Yes that’s correct, they’ll reply to the e-mail you added to the form.

Greetings @Ragnar1724,

We have sent you a direct message to request more information on the issue you reported with the Journey system. Please check your forum notifications.

Thanks in advance for your assistance in this matter.

Greetings @Valkyrja,

Please reach out to our Help center so our team can better assist you.

...

Greetings Exiles,

We made a separate announcement for this issue. Please check the following:

Greetings Exiles,

We are experiencing some issues with Crom Coins purchases on Steam and Playstation. Which makes purchases not possible for some players. Our team is investigating and we will update this post once we have more information to share.

Please make sure to contact our Help...

Welcome @ZahMaiatt!

May your journey on our Lands be full of adventures and kind Exiles!

Always a pleasure to fight the dark arts of with a new friend beside us.

Greetings Exiles,

Thank you very much for your patience. The situation seems to have been solved by Steam.
Please exit the game completely and open it again if you still receive the error message.

We appreciate your support. Have a great day!

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exiles,

It came to our attention that some players are experiencing a fatal error when launching Conan Exiles after the recent update. Our team is investigating the cause and ways to mitigate it as soon as possible.

In the meantime, a fellow player suggested the following workaround:

• Start the launcher
• Unplug the network cable
• Start the game from the launcher
• Wait until the error message about connecting to the Funcom services appears
• Plug the network cable back in and wait some seconds
• Click “OK” and retry to connect
• Choose a server and play

Thank you for your patience!

Awesome, that’s great to hear! Thanks for letting us know.

Have a great day!

Thank you very much. Having the template properly filled allows us to send the bugs to our team a lot faster.

Have a great day!

Greetings @MibsXX,

Thank you for letting us know the situation remains the same. We were hopeful the new update would assist you in this matter. Our team will continue to investigate what’s causing this.

We appreciate all of your support on this matter and continued patience.

Greetings,

The situation should be normalized by now. Please let us know if you find any other issues with challenges.

We appreciate your patience and support on this matter.