Mayra

Greetings,

The situation should be normalized by now. Please let us know if you find any other issues with challenges.

We appreciate your patience and support on this matter.

Greetings Exile,

Thank you for reaching out to us. Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “ban appeal” as the issue type. Even if it’s not a ban/suspension, the “ban appeal” option will get your ticket to the right people who can assist you with account issues:

...

Greetings Exile,

Thank you for reaching out to us. Please check the following comment present in the latest patch notes:

Greetings,

Thank you for reaching out. Can you confirm if you noticed this on an Official server?

In the future, please make sure to utilize the bug template to assist us with basic questions. We truly appreciate it.

Thank you for letting us know this wasn’t solved by the update. We will inform our team as fast as possible.

We appreciate your support on this matter.

Greetings Exiles!

Thank you for your patience while we looked into this matter. We have now solved the issue with the Latrine recipe from the Aquilonian Bathhouse bundle.

However, some accounts might not pick up the change automatically and need a push on our end to move things forward. If that’s the case for you ...

Hello again,

We noticed your previous comment:

Can you tell us approximated how many pieces did you replace and how fast you were on doing so?

Was this process of replacing building pieces or building involved in every crash you experienced?

Greetings Exile,

Thank you for your report. We will reach out to you in private to request more information.

Please check your forum notifications for our direct message.

Greetings Exiles,

Thank you for reaching out to us. We’ll very soon release a patch that will address several invisible or missing assets as well as improve performance overall on consoles.

Please let us know if this issue persists after the update and keep an eye out for more information on the patch notes.

Greetings Exile,

Thank you for reaching out to us.

1. Try the “Change accounts” option while still online and re-log into your account.
2. While still online please check your DLCs to see if Siptah is active:
3. Steam Library > right click Conan Exiles > Properties > DLC
4. After performing these steps, please join the game on an online server and leave. This will ensure you have all the latest updates from Steam and from our end.

Please let us know if the issue still persists in the offline mode afterward.

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Our team is still working on solving the issue with the latrine item. In the meantime, if you would like further assistance with your purchase please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings Exile,

Thank you for reaching out to us. Can you share your base location and the approximated date/hour on which you notice the items were gone?

Also, please share your clan and character name.

Feel free to reach out in private if you prefer.

Thanks in advance.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings Exile,

Thank you for reaching out to us. Can you share a picture of the event log by the time of this event?

We await your reply.

Greetings Exile, and welcome to our forum.

Thank you for reaching out to us. By any chance have you or a clan member rotated the map room recently or recently placed the map room in question?

We await your reply.

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exiles,

Thank you for reaching out to us. Our team is aware of those issues and already working on solving them. In the meantime, if you wish for further assistance with your purchase please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great weekend everyone!

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...