Mayra

Mayra



05 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you confirm if you still have the feats available on other servers and single-player, please?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your reply. Could you share the database with us and point us to where those placeables are located?

Please feel free to send us via DM if you prefer. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your Log files with us?

You can find it by following:

XboxGames\Conan Exiles\Content\WindowsServer\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reporting this issue to us. Can you share what game mode are you playing on? (Single-player, co-op, online)

If online, is it a private server? Does it have mods installed?

In the future, please fill in your bug report using the template provided below to assist us with the basic questions.
You can find it here: NEW Bug Report Template

Thanks in advance!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

In the future, please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version...

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reporting this issue to us. Can you share what game mode are you playing on? (Single-player, co-op, online)

If online, is it a private server? Does it have mods installed?

In the future, please fill in your bug report using the template provided below to assist us with the basic questions.
You can find it here: NEW Bug Report Template

Thanks in advance!


04 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s multipliers.

Make sure to select “in-game purchase” as the issue type.

Have a great day!


03 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store, Xbox, PSN)

We await your reply. :metal:


23 Jun

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

You may disregard my last message in this thread. Our team is already working on a solution for the issue that led to this situation.

We appreciate your efforts and support!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

You may disregard my last message in this thread. Our team is already working on a solution for the issue that led to this situation.

We appreciate your efforts and support!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports. Can you please let us know the server number or game mode where you noticed this issue?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please check the following announcement for more information:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your report. Can you please let us know the platform, and if the server has mods (in the case of PC) where you experienced this issue?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Hey,

Thank you for the additional information. Please submit a ticket and our team over at the Help center will assist you further. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center if you wish to report an issue or to request assistance with this set.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center if you wish to report an issue or to request assistance with this set.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your feedback. Please let us know exactly what threads were closed and we’ll take a look at what might have happened.

If, by any chance, you mean the bug reports please note that we merge them with other reports of the same type to keep all the information in one place. It’s easier for us to track additional information that might be useful for our team as well as keeps the forum tidy.

Please reach out and we’ll do our best to clarify any situation that might be troubling you.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file and logs with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Also, if by any chance you still have a backup of the saved file from before the update, please also send it our way.

For the logs please follow:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.