Mayra

Greetings Exile,

Thank you for your report. Could you record a video and share it with us to better showcase the behavior you’re describing?

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share some screenshots to better showcase the situation?

Thank you in advance.

Greetings Exiles,

We appreciate all your messages regarding server 1732. Our team found an issue with the database, and we are working on a solution with G-portal.

Please keep an eye out for more announcements on this thread.

Thank you for your patience and understanding.

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings Exile,

Thank you for your report. Can you please share your server’s database file with us?

Please also share one copy of the most recent logs where you noticed the issue.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exiles,

Thank you for reaching out to us. Can you share if you experienced this situation on a singleplayer or online server?

If online, please state the server number.

We hope to hear back from you.

Greetings Exile,

In the future, please use the bug template.

Can you share with us if the situation happened on an Official or private server?

If it was on Officials, what’s the number?

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Can you share what map are you trying to load? (EL or Siptah)

Also, what game mode did you assign it to? (PvE, PvE-C, PvP)

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if your character was over-encumbered when trying to perform the ritual?

If that’s not the case, could you record a short video of the situation?

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if this situation also occurs when trying to feed another pet that’s not the greater version?

We await your reply.

Greetings,

It is possible that your building is causing the crashes.

Can you share with us how old the current save you’re playing is, and can you give us an estimate on how much you’ve built so far?

Greetings Exile,

Thank you for your report. Can you share your character and clan names in said server?

Also, please share the location of the base attacked by the purge.

Feel free to reach out in private via direct message if you prefer.

Greetings Exile,

Thank you for your report. Have you tried checking your games and apps to determine if the DLC is properly installed?

Is there any other item from the DLC you can spawn?

We await your reply.

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

Keep an eye out on our social channels for more information on patches and updates.

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store, PSN, etc.)

We await your reply.

Greetings from Hell!

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store)

We await your reply.

Greetings from Hell!

Thank you all for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.