Mayra

Mayra



03 Oct

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you tell us if you’re playing on Steam or Game pass?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please make sure to submit a report for each individual issue in the future.

We have already forwarded matter number 2 to our team.

Regarding the portals, can you tell us if they were placed on the ground or on top of foundations? Have you checked the decay timer on those pieces?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

As requested before:

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. By any chance, did you change any game settings for your Singleplayer match?

Please share them with us so we can better assess this matter.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings @Rasvilmun,

By any chance are you playing on Steam’s version of the game?

If that’s the case, could you share some of your files with us?

  • SaveData
  • SettingsData

You can find them by following:

C:\Users\\AppData\LocalLow\TheOutsiders\Metal\Save

We would really appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out. Please check the following to keep up to date on this matter:

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out. We are aware that playing on lower graphic settings makes it happen more frequently.

Can you share with us your PC specs and graphic settings in-game?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for the additional information. Can you share with us the date on which the horse went missing, its name if you remember, and the location where you last placed it on the ground?

Also, please share your clan name. Feel free to send us a direct message with the answers if you prefer.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more

30 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Brazilian Exiles,

Unfortunately, our current technical solution does not support regional currencies and pricing for Crom Coins on Steam. Just to be clear, this is not a limitation on Steam’s side; we already have regional prices for Conan Exiles and other games.

We do want to extend regional pricing also to Crom Coins, and we are working with our partner to add support for this. Unfortunately, we cannot provide any estimates in the current state, but we hope to have more news soon.

We appreciate your patience while we investigate this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings @thejess90,

Welcome and thank you for your report. We updated your forum rank to allow you to send links and images. Please share the log so we can better assist you.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

We are investigating this matter and we will update this thread once we have news.

In the meantime, could you all try to connect to an official server once and tell us if you keep experiencing the issue afterward?

Thank you for your support!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to Metal: Hellsinger’s forum!

You might be looking for the Conan Exiles section, in that case, please check this page.

Please let us know how we can better assist you. We await your reply.


29 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us more information?

What event provided the item?
What game mode or server are you playing on?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

We shared the information with our team for more investigation.

Thank you for reaching out to us.