Mayra

Mayra



12 Oct

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile, and welcome to our forum!

Thank you for reaching out to us. Can you share with us if you’re playing on an Online private server or Co-op match?

In the meantime, please try the suggested steps:

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Even if it’s not a disciplinary action, the team at our Help center is better equipped to assist with account issues. Please follow the stated on Official servers guidelines to submit a ticket. Make sure to select “Ban appeal” as the reason type.

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Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Thank you all for the additional information. We passed it over to our team for investigation.

We hope you all have a great day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Thank you for the additional information. We shared it with our team for more investigation.

We appreciate your patience while we review your case. :metal:


11 Oct

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. We passed the information over to our team for investigation.

In the meantime, can you try standing close to the last location your friend was before leaving the last time you played together and then invite them to join?

Please let us know if this helps. We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share more information about this? Is the respawn timer longer or is the time passing slower?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share with us the coordinates of the mentioned location?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Hey!

Our team is still looking into some issues but we will communicate about any updates on the Official Metal: Hellsinger Discord. Please feel free to join our community and keep an eye out for news. :metal:

We hope you have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you tell us if you’re playing the Steam or Game pass version, please?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Thank you very much. Our team will investigate this matter as soon as possible.

We hope you have a great week! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for the additional information. Can you share with us the Logs files so we can take a better look, please?

You can find them by following:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share with us the in-game location of those areas?
It could be with coordinates or with a picture of the map pointing to the locations.

Thank you in advance. We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

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Comment
    Mayra on Forums - Thread - Direct

Greetings @JoshWithdosh,

Thank you for your report. Could share a picture of the in-game map pointing at some of the bases that had this issue? Please also share the date you noticed the decay timer bug at those locations.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings @Urarenge2005,

Our team is investigating all instances of this issue. For the sorcery feats test, could you please share some pictures of your thaumaturgy bench recipes?

We await your reply.


10 Oct

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Can you please share your saved file with us? You can find it by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the file named “game” if it’s an Exiled Lands map or “dlc_siptah” for Isle of siptah. Please upload the file to Google drive or to a similar platform and share the link with us.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you tell us the server number and the in-game map location of your Casting table? Please also share your clan’s name or character name.

Feel free to reach out in private if you prefer via direct message to @community.

We await your reply.